Abbott

Supervisor -VAD Data Management

Abbott  •  Republic of the Philippines (Onsite)  •  4 hours ago
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Job Description

Main Purpose of the Role:

  • Responsible for supervising the operations of the contact center.

Main Responsibilities:

  • Supervise a customer service team (officer level) for providing after-sales non-technical support to meet user requirements according to the terms of the contracts.

  • Mainly in the implementation of work allocation and rosters for the paraprofessional group.

  • Typically without budget or hire/fire authority.

  • Focuses on mentoring, coaching, and coordination.

  • Responsible for customer service activities, including telephone and email.

Qualification

Education-

  • High School Diploma / GED

Experience / Background-

  • Minimum 4 years

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Customer Service

DIVISION:

HF Heart Failure

LOCATION:

Philippines > Taguig City : Five/Neo Building

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and www.facebook.com/AbbottCareers, on Instagram @AbbottGlobal, and on X @AbbottNews.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

Terms of Use: https://www.abbott.com/social-media-terms-of-use.htm

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Abbott Park, Illinois
Year Founded
Unknown
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