Job Description

Supervisors have a dual role – serving as both a restaurant leader and a Team Member. As a leader, you will work closely with the restaurant managers ensuring all operating procedures are followed. You will also assist with training and supervising Team Members to ensure The Freddy’s Experience is created for each guest

Job Duties & Responsibilities:

• Teaches and practices Freddy’s standards of hospitality, quality, and cleanliness

• Leads by example

• Assists in developing a professional work environment by following all company policies

• Follow all procedures and checklists to achieve consistency between shifts

• Organized and develops good time management skills

• Always willing to learn and be receptive to coaching and constructive criticism

• Supervises Team Members on the floor often while working one of the stations

• Monitors staff and focuses on coaching and refining Team Member skills

• Ensures cleanliness and maintenance of facility and equipment

• Assist the management team in various business duties

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• One year Restaurant Supervisor or other related experience generally required.

• Excellent written and verbal communication skills, with the ability to clearly communicate detailed information to guests, colleagues, and management.

• Excellent guest service skills with the ability to interact in a positive and professional manner to develop and maintain strong working relationships with guests, coworkers, and management.

• Strong attention to detail and organizational skills.

• Natural leadership skills and ability to lead, motivate, and empower team

• Must pass background check

• Must be at least 18 years of age

• Licenses and Certification o Non-expired driver’s license o Current foodservice certificates as required by state law and/or must be obtained within first 30 days of employment

• Must be available to work morning, day, and evening shifts including weekends.

Physical Demands and Work Environment: (Including but not limited to)

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, bend, kneel, climb stairs and walk; use hands to finger, handle, or feel; and reach with hands and arms.

• The employee must occasionally lift and/or move up to 50 pounds.

• The work environment is usually a well-lighted, heated and/or air-conditioned indoor setting with adequate ventilation. Occasional exposure to outside elements.

• The noise level in the work environment is occasionally high.

• Ability to stand for long periods of time.

• Adapt easily to changing temperatures in the kitchen.