University of Utah Health

Supervisor, Student Services

University of Utah Health  •  Salt Lake City, UT (Onsite)  •  3 hours ago
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Job Description


Details

Open Date
08/11/2026
Requisition Number
PRN45893B
Job Title
Supervisor, Student Services
Working Title
Graduate Area Supervisor, Graduate Admissions Processing
Career Progression Track
C
Track Level
FLSA Code
Nonexempt
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
Monday-Friday (8am -5pm)

VP Area
Academic Affairs
Department
00295 - Office of Admissions
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$19.25 per hour
Close Date
11/11/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary
A Graduate Area Supervisor will oversee workflows and processes by coordinating and overseeing work assignments for graduate admissions operations. They’ll ensure relevant policies, procedures, and laws are followed. Participate in the interview process as well as assess, develop, and provide training for new and existing employees. Assist other areas as requested and learn relevant processes and skills. Handle escalated inquiries from students, departments and staff. Evaluate escalated graduate admissions applications. They may also assist in program management, department relations, etc.
Staff are required to be in the office; this is not a remote position. After 90 days and with management approval, employees may have the opportunity to work up to three days a week remotely, although this is subject to change.

Responsibilities
  • Supervise processes and workflow, including prioritizing daily work activities, evaluating outcomes and recommending changes
  • Assist in training staff in requisite skills for daily workload management
  • Serve as a resource to identify, research and resolve problems and complaints
  • Evaluate graduate applications and relevant materials
  • Handle escalated cases and queries
  • Coordinate and oversee task scheduling
  • Build and update resources for the graduate area
  • Provide all aspects of graduate admissions support to staff, students and departments
  • Assist other areas as requested
  • Other duties as assigned


Minimum Qualifications
Five years of experience in a related field, with two of those years working as a supervisor, or equivalency (one year of education can be substituted for two years of related work experience); knowledge of related trade or department specific equipment, systems and procedures. Demonstrated organizational, human relations and effective communication skills are also required. Some areas of assignment may require additional experience, specific licensures or registrations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description

Preferences
Preference will be given to candidates familiar with the graduate admissions practices of the University of Utah.

We will look for candidates that have demonstrated organizational, human relations and effective communication skills. Written communication is a significant part of this role, and applicants will be evaluated based on the provided samples.

Type
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page

Online reports may be submitted at https://oeo.utah.edu


https://publicsafety.utah.edu/safetyreport/
This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
University of Utah Health

About University of Utah Health

University of Utah Health is the Intermountain West’s only academic health care system, combining excellence in patient care, the latest in medical research, and teaching to provide leading-edge medicine in a caring and personal setting. The system provides care for Utahns and residents of five surrounding states in a referral area encompassing more than 10 percent of the continental United States.

Whether it’s for routine care or highly specialized treatment in orthopedics, stroke, ophthalmology, cancer, radiology, fertility, cardiology, genetic-related diseases, organ transplant, or many other areas of medicine, University of Utah Health offers the latest technology and advancements, including some services available nowhere else in the region.

As part of that system, University of Utah Health Hospitals and Clinics rely on more than 1,600 board-certified physicians who staff five University hospitals (University Hospital, Huntsman Cancer Hospital, Craig H. Neilsen Rehabilitation Hospital, University Orthopaedic Center, and the University Neuropsychiatric Institute); 12 community clinics; and several specialty centers including the John A. Moran Eye Center, Kathryn F. Kirk Center for Comprehensive Cancer Care and Women's Cancers, the Cardiovascular Center, the Clinical Neurosciences Center, and the Utah Diabetes Center.

University of Utah Health is consistently ranked among US News & World Report’s Best Hospitals, has ranked in the nation’s top 10 for quality health care among leading academic medical centers by Vizient Inc.,

Its academic partners at the University of Utah School of Medicine and Colleges of Nursing, Pharmacy, Dentistry, and Health are internationally regarded research and teaching institutions.

Industry
Healthcare & Social Services
Company Size
5,001-10,000 employees
Headquarters
Salt Lake City, Utah
Year Founded
1965
Website
utah.edu
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