Job Description

Supervisor, Sterile Processing Department (SPD) Operations

Baystate Medical Center | Springfield, MA
Full Time | Day Shift | 6:00 a.m. – 2:30 p.m.

Resume Required with Application

Under the direction of the SPD Manager, the Supervisor, SPD Operations is responsible for the day-to-day operational flow of the Sterile Processing Department. This role provides direct leadership to SPD staff, ensures compliance with policies and quality standards, supports staff development, and promotes Baystate Health’s mission, values, and operating principles to deliver safe, high-quality patient care.

Job Responsibilities

• Promote Baystate Health’s philosophy, core values, vision, and operating principles in daily sterile processing practices

• Create and maintain a positive, respectful work environment that supports open communication and collaboration

• Support staff development through coaching, mentoring, and role modeling

• Provide direct, honest, and constructive feedback to staff

• Identify, manage, and resolve employee concerns and conflict effectively

• Facilitate a collaborative, multidisciplinary approach to problem solving

• Serve as a consistent resource to staff during departmental and organizational change

• Assist the Manager with staff performance evaluations and coaching

• Support and promote ongoing staff education by partnering with department educators to identify unit-specific learning needs

• Maintain an environment that supports trust, respect, integrity, communication, and teamwork

• Monitor adherence to policies and procedures and support process improvement initiatives

• Assign daily work across all shifts and supervise SPD Technicians and Service Coordinators

• Oversee daily operational flow and ensure departmental readiness, including emergency preparedness

• Manage daily staffing needs based on schedules and operational requirements

• Identify quality assurance needs and communicate findings to department leadership

• Perform Sterile Processing Technician duties as needed to support operations

Qualifications

Minimum Requirements

• 3–5 years of demonstrated leadership or supervisory experience

• 3–5 years of experience in sterile processing or a related clinical support environment

Skills and Competencies

• Knowledge of sterile processing theory, aseptic technique, instrumentation, and surgical services

• Strong leadership, communication, and conflict resolution skills

• Ability to prioritize and manage multiple responsibilities in a fast-paced environment

• Commitment to quality, safety, and continuous process improvement

• Collaborative approach to team-based care

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation High-quality, low-cost medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

About Baystate Health

Baystate Health is a not-for-profit, integrated health system serving western Massachusetts and the surrounding region. We are committed to improving the health of our communities through high-quality patient care, education, research, and innovation—while supporting the growth and well-being of our employees.

Education:

GED or HiSET (Required)

Certifications:

Certified Sterile Processing Technician - OtherOtherOther

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$64,792.00 - $74,484.00 - $88,108.00

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.