Job Description

Location: Cape Town
Job Posting Title: Supervisor, Site, Road (Woolworths)
Time Type: Fulltime

Main Purpose of the role

• Ensuring that all operational procedures are in place and operates smoothly and effectively. Support administration functions as required to meet client requirements. To manage and measure performance, manage all subordinates to ensure high morale and productivity.

Computer Literacy

• Literate and capable of working on Full MS office Suite packages, including Word, Excel, Outlook and Powerpoint
• Experienced in working on Blujay an Dispatcher

Job Related requirements

• Minimum of 3 years’ experience in the logistics or courier environment.
• Customer Service experience
• Valid unendorsed code 8 Drivers License or in the process of obtaining one.
• Supervising staff.
• Own reliable transport.
• Ability to problem solve quickly, effectively but smart
• Ability to lead and motivate a diverse team
• Strong communication skills are essential
• Essential to be able to work in a high pressurized environment
• Be able to work under pressure and solve problems
• Must have strong administration skills
• The ability to liaise with clients on all levels
• Disposition to be accurate and pay attention to detail
• Must be able to manage a diverse team

Electives

• Innovative thinker.
• Experience in quality improvement initiatives / methodologies (Such as DSVSix Sigma, Lean, TQM).
• Good knowledge of Dispatcher Online and connect.
• Previous business and or operational supervisory experience.
• IR Knowledge

Duties and responsibilities

• Oversee overall site operations
• Supervise Drivers and ther services levels
• Ensure Compliance are met
• Capture Freight on BluJay and Client Zone
• Monitor that drivers assigned to routes follow there assigned routes.
• Support efficient vehicle loading and utilization.
• Report any stock left behind and ensure its corrected.
• Follow up on collections and deliveries
• Query management
• Exception Reporting
• Liaise with clients on queries, deviations and exeptions (i.e. internal and external)
• MonthlyWeeklyDaily Reports as required.
• Planning of daily operational staff where required
• Daily reports to be completed and sent to assigned client staff
• Basic BLNE Process Understanding
• SLA monitoring
• Management of Sites and resources
• Verification and submission of Asset registers
• Time Sheets
• Planning of Leave / Yearly and daily
• Allocate and manage staff resources according to changing needs
• Staff training
• Drive operational objectives

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook

Disclaimer Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.