Job Description

Work Schedule

First Shift (Days)

Environmental Conditions

Able to lift 40 lbs. without assistance, Fluctuating Temps hot/cold, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Warehouse

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

LOCATION: This is a fully onsite position based at our Madison, WI site. Unfortunately, relocation assistance is NOT provided.

• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to pass a comprehensive background check, which includes a drug screen.
  

The Shipping Supervisor is responsible for overseeing all domestic and international shipping operations to ensure timely, accurate, and cost-effective delivery of goods. This role leads day-to-day shipping activities, supervises staff, and ensures compliance with all regulatory, customs, and company requirements. The ideal candidate has strong experience in transportation logistics and working knowledge of SAP.

Key Responsibilities

• Supervise daily shipping operations for both domestic and international orders
• Lead and coordinate team activities, including scheduling, workload balancing, and performance management
• Ensure all shipments are processed accurately, on time, and in compliance with customer and regulatory requirements
• Serve as escalation point for shipping issues, delays, and customer concerns
• Coordinate with carriers, freight forwarders, and internal teams to optimize transportation efficiency and cost
• Manage international shipping documentation (commercial invoices, packing lists, export declarations, etc.)
• Ensure compliance with all import/export regulations, trade laws, and company policies
• Monitor shipping KPIs such as on-time delivery, freight cost, and accuracy
• Drive continuous improvement initiatives to reduce costs and improve service levels
• Lead daily/weekly tier meetings to communicate priorities, performance, and issues
• Utilize SAP to manage shipping transactions, track orders, and maintain accurate system data
• Maintain a safe and organized work environment in compliance with company safety standards

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field (or equivalent experience)
• 3–5+ years of experience in shipping, logistics, or transportation operations
• Prior supervisory or team leadership experience preferred
• Strong knowledge of domestic and international shipping processes and regulations
• Hands-on experience with SAP (shipping, logistics, or warehouse modules preferred)
• Experience working with carriers, freight forwarders, and customs brokers
• Strong problem-solving and decision-making skills
• Excellent communication and organizational abilities
• Ability to work in a fast-paced, deadline-driven environment

Preferred Skills

• Knowledge of Incoterms, tariffs, and customs compliance
• Experience with continuous improvement methodologies (Lean, Six Sigma)
• Strong analytical skills with the ability to interpret shipping and cost data

Supervisory Responsibility

• Directly supervises a team of shipping associates (typically 5–10 employees)
• Responsible for training, performance management, and employee development