Job Description

Maintains policies and programs to ensure physical safety of the casino’s guests, employees and property and assets; complies with New York State Gaming Control Board security requirements and the casino’s internal controls.

Job Title: SupervisorSecurity

Department: Security

Reports to: Assistant Shift Manager Security

FLSA Designation: Exempt

License Type: Gaming

Salary: $67,500 to $82,500

Essential Job Functions:

• Ensures compliance with operational procedures for activities such as guest service standards, fire prevention emergency response, guarding and patrolling the physical property, orienting and monitoring of personnel inside and outside the facility, and investigation of accidents and criminal acts inside and outside the facility
• Supervises and manages security officers assisting with guest interactions and transactions as needed
• Responsible for developing criteria and suitability for future candidates
• Consults with representatives of management to recommend policy changes, determines need for programs and training, and coordinates programs with the casino's goals and objectives and regulatory requirements
• Directs activities of workers involved in workplace safety programs
• Ensures compliance with all regulatory controls externally including but not limited to state and federal labor laws and the New York State Gaming Commission Regulations and guidelines
• Reviews and approves all Security personnel performance
• Hires, trains, and manages staff in accordance with organizational and approved departmental policies, practices, and programs
• Performs all other duties as assigned
  

Qualifications:

• Must be 21 years of age or older
• Associates degree preferred
• Two or more year’s related experience preferred
• Previous supervisory experience preferred
• Gaming leadership experience preferred
• Knowledge of state gaming regulations, safety and security practices and protocols
• Background and knowledge of security operations, Occupational Safety and Health Administration (OSHA) regulations, safety, investigation, and legal issues
• Excellent oral and written communication skills
• Excellent leadership/motivational skills
• Excellent organization and planning skills
• Excellent knowledge in various computer programs including Microsoft Office (Word, Excel, etc.)
• Available to work flexible shifts, weekends, and holidays
• Ability to obtain and maintain all necessary licensing

Working Conditions:

• Regularly required to see, walk, talk and hear; use hands to finger, handle, or feel and reach with hands and arms
• Ability to work in a noisy environment
• Must occasionally lift to 25 pounds
• Able to work with others while maintaining a positive and professional demeanor