Job Description

The individual of this role ensures the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd. Develop a portfolio of small to medium size customers and promote all digital products for Hapag-Lloyd to our customers.

• Prepare calls, conduct calls, report and follow-up on calls
• Evaluate customer potential (Forecast/Budget) and conduct MR Sales Planning where appropriate
• Selectively engage with TM when relevant
• Preparing rate quotations, filtering of rate request to ensure cargo identified and quoted is align to company strategy and to optimize vessel utilization on volume and profitability
• Give feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders
• Follow-up on customer business, quotations, free time and pricing approval requests
• Ensure timely completion of administrative tasks such as RA fling, FMC filing, handover to CS, etc

University degree or equivalent

Very good command of written and spoken English

Working knowledge of MS Office

Able to work well with others and follow guidelines

Positive attitude

Receptive and be able to grasp new ideas and motivate oneself for personal development

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.

Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.

When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.

We believe that every exploration is a chance to grow, and every port is a place to belong.

Your Journey, Our Horizon