Job Description

Supervisor, Retail Store

Department: Gift Shop

Employment Type: Seasonal - Full Time

Location: Denali Princess Wilderness Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Having fond memories of vacations with loved ones is an important part of travel. Whether it’s celebrating a birthday, anniversary, or “just because”, vacationers want to take home souvenirs that bring them back to an amazing experience or location. Or perhaps they are bringing a part of their experience home to share with others. Our retail locations help make this possible. The Supervisor, Retail Store is a key component in motivating the retail staff to find that “just right” souvenir for each guest and make those connections and memories.

RESPONSIBILITIES

• Assist in motivating the sales team and engaging guests.
• Overseeing opening and closing of retail venues including proper cash and credit card transactions and accountability.
• Generating maximum sales while providing excellent customer service and work environment.
• Communicates and coordinates with multiple departments in a friendly and professional manner.
• Maintain records, reports, logs, and files in accordance with company policies, procedures, and guidelines.
• Contributes to the overall display and presentation of the products in the store including stocking, and replenishing merchandise.
• Keep work areas organized, clean, and sanitized.

REQUIREMENTS

• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Must be able to lift 50 lbs./23kg.
• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.