Mayo Clinic

Supervisor - Reprocessing and Distribution Services

Mayo Clinic  •  Rochester, MN (Onsite)  •  4 hours ago
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Job Description

As a Supervisor in Reprocessing and Distribution Services (RDS), you’ll lead the teams responsible for ensuring safe and sterile surgical instrumentation and equipment. This role focuses on quality, safety, and compliance across instrument decontamination, packaging, sterilization, and distribution processes, ensuring regulatory standards and infection prevention practices are consistently met.

You will oversee operational functions across sterile processing, including:

  • Decontamination, packaging, sterilization, and distribution workflows
  • Staffing alignment to workload and operational demand
  • Equipment maintenance, preventive processes, and quality compliance
  • Partnering with education and quality leaders to ensure regulatory standards are met
  • Hiring, performance management, and development of team members
  • Process improvement initiatives focused on quality, efficiency, and regulatory readiness

In addition, this role:

  • Supports policy development, education, and quality assurance initiatives
  • Leads through coaching, teaching, and development of team members
  • Partners with leadership on process improvement and ensures regulatory readiness and compliance

About the RDS / Sterile Processing Team

The sterile processing team focuses on the decontamination, packaging, sterilization, and distribution of surgical instruments and equipment. This team plays a critical role in infection prevention and regulatory compliance across the organization.

Work in this area is highly process-driven and essential to supporting all procedural and patient care environments.

Why This Team Feels Different

  • Strong focus on quality, patient safety, and regulatory standards
  • Critical behind-the-scenes role enabling all procedural and surgical care
  • Highly structured, process-driven environment with system-wide impact
  • Opportunity to build expertise in structured operations, quality systems, and leadership development
  • Environment that values accountability, trust, and a strong desire to grow as a leader

Building location to be determined at time of offer and may require flexibility for cross coverage.

  • HS Diploma/GED with previous supervisory experience or an individual with demonstrated leadership ability is required.

Additional Experience and/or Qualifications:

  • A Bachelor's Degree in business administration, related field, or equivalent and three years of management experience is preferred.
  • Experience in supply chain operations, customer service, or related environments preferred.
  • Excellent organizational, interpersonal, and written and oral communication skills are required. Strong computer skills (Microsoft Office, Excel) in word processing, spreadsheet, and computer data entry skills are necessary.
  • Knowledge of reprocessing principles, quality assurance, inventory control, and continuous performance improvement concepts is preferred.
  • Must be able to read, write, and understand English.
  • Demonstrates excellent analytical skills, written and oral communication skills and ability to meet project timelines.

License or Certification

CRCST certification (Certified Registered Central Service Technician) required within 18 months of departmental hire.

Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
Mayo Clinic

About Mayo Clinic

Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career.

Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world.

We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Rochester, Minnesota
Year Founded
Unknown
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