Find your line at Mt. Hood Meadows, where we turn passion into purpose by delivering unforgettable experiences in one of the Pacific Northwest’s most stunning mountain settings. We believe in creating moments that matter — for our guests, for each other, and for the community. Apply today and join a team that fully embodies the mountain lifestyle.
Position Overview
Join the Rentals team at Mt. Hood Meadows as our Rental Shop Supervisor and play a key leadership role in delivering exceptional guest experiences at one of the Pacific Northwest’s premier mountain resorts. In this fast-paced, guest-focused position, you’ll oversee the day-to-day operations of the Rental Shop, ensuring guests are outfitted with the equipment they need to enjoy everything the mountain has to offer. From first-time skiers and snowboarders to seasoned riders, your leadership will help create a welcoming and efficient experience for thousands of guests each season.
As Rental Shop Supervisor, you’ll lead and support a team of rental technicians, coordinate staffing and daily operations, oversee inventory and fleet maintenance, and ensure all safety procedures and equipment protocols are followed. Working closely with the Shops leadership team and other resort departments, you’ll help balance staffing levels, troubleshoot operational challenges, support guest recovery efforts, and maintain the high standards that define the Mt. Hood Meadows experience. This role requires a hands-on leader who is comfortable coaching employees, solving problems in real time, and adapting to the changing demands of a busy mountain environment.
This is more than just a supervisory role—it’s an opportunity to help shape the guest experience and contribute to the success of the resort as a whole. You’ll play an important role in fostering a culture of teamwork, accountability, and exceptional service while helping develop the next generation of rental technicians and leaders. If you thrive in an energetic, outdoor environment and are passionate about skiing, snowboarding, and creating memorable experiences, we’d love to hear from you.
This is a full-time, seasonal position
Qualifications & Experience
Preferred Qualifications & Experience
Videos:
MHM is dedicated to fostering a consistent and enduring effort to create a welcoming and respectful environment for our team, guests, and community. Our hiring and recruitment efforts are designed to be equitable and accessible, and we actively seek ways to broaden participation in Snowsports for groups who have historically faced barriers.
If you need assistance with the application process, please reach out to us at jobs@skihood.com — we're happy to help.
Mt. Hood Meadows Resort operates on a special use permit on the Mt. Hood National Forest, offering some of the most spectacular skiing and snowboarding in the Pacific Northwest, as well as incredible hiking in the summer. We aim to be the prime Mt. Hood destination for endeavors into recreation, education, culinary, retail, lodging and entertainment. The resort is close to Portland - just 90 minutes away - and delivers a big mountain experience you'd expect to travel much farther to enjoy. The resort sprawls across Mt. Hood's southeast flank, the sunny, wind-protected side of the mountain. The Meadows array of enrichment includes Cooper Spur Mountain Resort, located on the historic north face of Mt. hood. There, we provide serene hospitality, at the Crooked Tree Tavern & Grill, lodges and cabins, and Cooper Spur Ski Area.
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Vision:
Deliver exceptional experiences year-round while respecting Mt. Hood.
Mission:
Enriching the lives of our team, guests and community.
Core Values:
RESPECT
- Honor the cultural significance of Mt. Hood to Indigenous people
- Sustainably manage our operations to protect our resources for future generations
BELONGING
- This is Your Mountain Home; we welcome all who treat each other with kindness, grace and respect
- Equity and transparency guide our decisions
WE FIND A WAY
- Everybody shovels
- We are accountable to each other, our guests, community and stakeholders
- We find resourceful ways to innovate and overcome challenges
WELL-BEING
- We foster personal, physical, emotional and spiritual well-being for our team and guests
- We are a learning company focused on professional and personal development
