Due to the highly interactive nature of this manufacturing position, in-person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real-time problem solving, and participation in cross-functional initiatives. Schedules may vary and are subject to change.
The Quality Supervisor reporting to the Quality Manager, is a hands-on leader who keeps our products safe, our standards high, and our teams performing at their best. You’ll supervise and coach technicians and leads, drive daily performance, and partner across teams to ensure compliance with food safety and quality standards. You’ll also help strengthen Good Manufacturing Practices (GMPs) and champion a culture of continuous improvement.
• Accountable for quality and food safety practices during operations.
• Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness.
• Manages quality assurance team by scheduling/approving timecards in Kronos, assigning tasks and providing ongoing training/mentoring.
• Facilitates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.
• Initiates, track and trend NCRs/CAPAs in the pilgrim smart solve software for all deviations.
• Be a part of the internal audit team and participate actively in the scheduled food safety and facility GMP audits.
• Co-ordinate the pre-op, post-op and glass/brittle plastic inspections.
• Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives.
• As part of the food safety team, maintain the food safety plan and update SOPs as required.
• Ensures training of associates at all levels on quality programs.
• Interact with other supervisors/managers within Ferrara to share best practices.
• Perform and maintain the environmental monitoring program and product testing program.
• Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management.
• Demonstrated Leadership experience
• Great communication and interpersonal skills
• B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred
• HACCP certification, PCQI certification and GFSI audits experience such as FSSC ISO 22000 or SQF a plus
• Minimum 2 years’ experience in a food manufacturing leadership role
• Previous sanitation experience strongly preferred
• System experience: SAP S4Hana (preferred), Red Zone, TraceGains, SharePoint, Microsoft Office products
At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Benefits-Resource-Center
The salary range for this role is $81,225 to $113,715 annually.
We are Ferrara, an undisputed leader in sugar confections. Ferrara is #1 in the category in the US with ambitions of being the global leader by leveraging our focus, capabilities, and brand portfolio to drive category development for our community, customer, and consumers.
Our diverse portfolio of two dozen brands includes SweeTARTS®, Trolli®, BRACH'S®, Black Forest® and NERDS®, along with iconic favorites like Lemonhead®, Red Hots® and Now and Later®.
Headquartered in Chicago, Ferrara has over 4,000 dedicated employees and an operational network of over a dozen locations in North America that includes manufacturing, distribution, and R&D facilities.
