Job Description

Supervisor, Program Manager

(DCFS Starting Pay: $32.29)

FT / PT Status – Full-Time

Benefits Eligibility – This position is eligible for a full benefits package.

Salary – $28.62 - $43.60 Hourly Wage

Remote Work / In-Office – Hybrid Eligible

Recruiter – Tammy Alfaro | talfaro@utah.gov | 801-538-4221

Application Deadline – 11/11/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Job Description & Agency Mission

Advance your career in social work while continuing to be an integral part of a team working together to achieve safety, well-being, and permanency for abused or neglected children, and strengthening families in our communities. As a Supervisor (Program Manager), you will participate as a core member of our region-wide administrative team, determine program goals and objectives, and directly lead a dedicated team of child welfare professionals.

Key Responsibilities

• Team Leadership: Manage a team of child welfare professionals providing direct client services, including hiring, workload determination, delegation, training, performance evaluation, and corrective actions.
• Coaching & Development: Conduct field coaching and shadow observations, as well as ongoing coaching and mentoring of team members to foster professional growth, skill enhancement, and adherence to best practices.
• Data-Driven Management & QA: Use and apply data metrics to measure team performance and complete systematic Quality Assurance (QA) reviews to ensure compliance and high-quality service delivery.
• Program Quality & Strategy: Monitor and evaluate operations, programs, and practices for quality and effectiveness; develop plans, policies, and resources to meet agency goals.
• Community Coordination: Partner and coordinate activities with private providers, law enforcement, the Children's Justice Center, County Attorneys, and other governmental entities as required by the program area.
• On-Call Demands: Perform 24-hour on-call services as required under management direction (subject to geographic location and agency demand).

Qualifications

To be successful in this role, you must meet the following criteria:

• Driver's License: Possess a valid Utah driver's license.
• Soft Skills: Proven ability to interact professionally with all levels of management, manage diversified workloads, navigate challenging crisis situations, and communicate ideas clearly and concisely.
• Core Knowledge: Strong working knowledge of all aspects of SAFE, community/agency resources, and applicable child welfare laws, rules, regulations, and Practice Guidelines.

Preferred Qualifications

Preference may be given to candidates who possess:

• Current Employment: Active status as a current Utah Department of Health and Human Services (DHHS) employee.
• An active and in good standing Social Service Worker (SSW) license or higher mental health licensure in the State of Utah (such as CSW, LCSW, LPC, or LMFT). (For clarification, if the candidate does not have a SSW license
• Three (3) or more years of professional work experience with the Utah Division of Child and Family Services (DCFS).
• Active, working knowledge of foster care and home-based services.
• A Bachelor's Degree in Psychology, Social Work, Family & Human Development, Criminal Justice, Gerontology, or a closely related field.

Physical Requirements & Working Conditions

• Physical Demands (Moderate): This position requires some physical exertion. You must be able to stand, walk over rough surfaces, bend, crouch, and lift moderately heavy items up to 50 lbs. (such as recurrently lifting or carrying a child).
• Working Conditions (High Risk): You will be exposed to risks and environmental stressors outside of a typical office environment. This includes frequent travel, entering client homes, potential physical confrontation, and potential exposure to contagious conditions/parasitic infections (e.g., head lice, bed bugs, scabies) or illegal chemical substances.

Supplemental Information

• Only applicants invited to interview will be notified.
• May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency.
• Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
• Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
• All DCFS job offers are contingent upon passing a Background Screening Application (BSA).
• Must have a valid Utah driver’s license.
• A position’s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.
• The State of Utah requires all employees to physically work inside the State of Utah Boundaries.

About the Role

Location –

10008 S Creek Run Way

Sandy, Utah, 84070

United States

Background Check Required – Yes

Drug Test Required – No

Schedule Code – AX - Employees in supervisory positions

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family safe.

For more information about DCFS, Click Here

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.