Job Description

I. Job Summary

The Supervisor supports catalog and ordering enablement, supplier integrations, and enterprise purchasing processes while supervising high‑volume procurement operations. This role works closely with Category Management, Finance, Digital, Logistics, and Collections to support cost savings initiatives, operational efficiency, and system optimization. The Supervisor is responsible for executing supplier enablement activities, reporting, and cross‑functional initiatives supporting daily purchase order operations. This role coordinates system integrations, acquisitions, and solutions projects while ensuring effective implementation of process improvements, training, and change management. The Supervisor also supports programs that enhance team capabilities, improve process consistency, and maintain quality across dispatch, logistics, and collections functions.

II. Essential Duties and Responsibilities

• Supervise and maintain Coupa functionality across catalogs, forms, and purchasing workflows, including punch‑out and hosted catalogs.
• Act as a primary point of contact for supplier enablement activities, punch‑out integrations, catalog feeds, and issue resolution in partnership with suppliers, IT, and Category Managers.
• Monitor purchase order structures, templates, approval workflows, account coding, and catalog‑to‑PO mappings to ensure compliance and usability.
• Support the design and maintenance of non‑catalog purchase forms and workflows; collaborate with IT on integrations, enhancements, and system improvements.
• Prepare and maintain reporting across Coupa, Oracle, ServiceNow, and related systems to support procurement and business needs.
• Conduct regular and ad hoc spend analysis to identify risks, savings opportunities, and process improvement areas.
• Support Category Managers with cost‑savings initiatives and data analysis for sourcing efforts.
• Coordinate cross‑functional projects, including system integrations and process improvement initiatives.
• Track project deliverables, timelines, risks, and outcomes; escalate issues as needed.
• Support execution of multiple initiatives by organizing resources and ensuring timely completion of tasks.
• Identify opportunities for process improvement, automation, and standardization; assist in documenting SOPs and controls.
• Maintain working knowledge of logistics, dispatch, and collections operations; provide support to managers to help meet performance and efficiency goals.
• Collaborate with leadership and functional partners to support alignment with business objectives.
• Partner with internal and external stakeholders to resolve operational issues and implement improvements.
• Support user training by delivering guidance, documentation, and day‑to‑day assistance.
• Assist in the development and delivery of training programs to promote consistency and adoption of processes.
• Track training effectiveness and provide feedback for continuous improvement.
• Support initiatives aimed at improving employee engagement and operational consistency.
• Supervise team activities related to fleet programs and processes, ensuring accuracy and timely execution.
• Monitor high‑volume pricing loads for fleet and supplier catalogs, ensuring data accuracy and compliance with procurement standards.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree (accredited) in Supply Chain, Business Administration, or similar area of study, or in lieu of,
• High School Diploma High School Diploma or GED (accredited) and 4 years of relevant experience. Required
• 5 years of previous relevant experience in financial analysis and purchasing (in addition to education requirement).

B. Preferred Qualifications

• CPM issued by ISM.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM ( WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.