Melco Resorts & Entertainment

Supervisor, Poker Room

Melco Resorts & Entertainment  •  Republic of the Philippines (Onsite)  •  2 hours ago
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Job Description

REQ15163 Supervisor, Poker Room (Open)

POSITION SUMMARY:

The Supervisor, Poker Room assists the Assistant Manager, Poker Room in implementing and executing poker room policies and procedures, creating, and maintaining a secure, friendly atmosphere while hosting guests.

PRIMARY RESPONSIBILITIES:

  1. Ensures that all poker games and tournaments run smoothly and efficiently, following established rules and regulations.
  2. Monitor and maintain the integrity of poker games by enforcing house rules and procedures.
  3. Ensure that the dealer collecting the correct rakes every game dealt on the table.
  4. Handle customer inquiries, complaints and disputes in a professional and timely manner.
  5. Train and mentor poker room staff to ensure high standards of customer service and game integrity.
  6. Create games and assign guests to tables to open according to the number of players on the waiting list.
  7. Assisting guest registrations.

QUALIFICATIONS:

I. Experience

Minimum two years as Poker dealer and competent in dealing the game.

II. Education

Tertiary education is preferred but not essential.

III. Skills / Competencies

  1. Strong written and verbal communication skills.
  2. Must be able to work varied shifts, including nights, weekends, and public holidays.
  3. Experience in the Asian gaming market is desirable.
  4. Sounds knowledge of Poker games variety.
Melco Resorts & Entertainment

About Melco Resorts & Entertainment

Melco Resorts & Entertainment Limited (NASDAQ: MLCO) is an award-winning developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia.

In Macau, Melco Resorts & Entertainment currently operates City of Dreams Macau (www.cityofdreamsmacau.com), our flagship integrated entertainment resort and home of The House of Dancing Water, the world's largest water-based performance; Altira Macau (www.altiramacau.com), a Forbes-Five-Star luxury hotel; and Mocha Clubs (www.mochaclubs.com), the largest non-casino based operations of electronic gaming machines in Macau.

Opened in October 2015 was the Hollywood-themed studio-concept resort, Studio City, a thrilling new cinematic inspired entertainment and leisure destination. It is designed to be the most diversified entertainment offering in Macau, with more world-class entertainment amenities than any integrated resort in the market, representing the pinnacle of entertainment-driven leisure destination experiences in Asia.

Beyond Macau, City of Dreams Manila (www.cityofdreams.com.ph) opened its doors to the public in December 2014 and marked the formal entry of Melco Resorts & Entertainment into the fast-growing and dynamic tourism industry in the Philippines. This lavish casino resort at Entertainment City, Manila Bay, Manila features a dazzling array of entertainment and attractions, an upscale shopping mall, a wide range of international dining experiences, three award-winning hotels and spa.

Visit mycareer.melco-resorts.com

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
Central, HK
Year Founded
Unknown
Website
melco-resorts.com
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