Education and Work Experience:

• Bachelor’s Degree or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Five years' phlebotomy experience: Preferred
• Laboratory operations experience: Preferred

Licenses/Certifications:

• Certified Phlebotomy Technician (CPT) license: Required in CA; Preferred in OR and HI
• NHA Certified Phlebotomy Tech (CPT-NHA) or Phlebotomy Tech (CPT) or Certified Phlebotomy Technician II (CPTII) or Phlebotomy Tech-NCCT (NCCT-CPT): Required

Essential Functions:

• Oversees operations and procedures necessary to obtain blood specimens, verifies specimen identification and appropriateness of sample type/volume for the indicated testing. Develops department procedures that are clearly written, cost effective and reviews them annually in accordance to center requirements. Assists laboratory Director in scheduling staffing of phlebotomist and receptionists. Assists staff in interpreting orders and handling other problems that may arise.
• Submits periodic written evaluation of department personnel with the objective of improving and strengthening each employee’s overall performance completed in timely manner. Is responsible for department staffing process, including hiring, termination transfers, promotions, and wage and salary adjustments in accordance with center's policies and procedures.
• Monitors equipment as needed per regulations, interfacing with clinical engineering and technical consultant when appropriate. Ensures staff follows established guidelines for missed collections, recollects, and difficult phlebotomies. Oversees ordering of supplies, ensuring procedures are followed.
• Supervises the recording of all statistical information. Maintains updated files, documentation safety, preventive maintenance, etc. Provides orientation and training for staff to ensure comprehension of company policies and procedures. Monitors staff and ensures proficiency testing per regulatory agency procedures and documented according to established guidelines.
• Oversees staff runs quality controls daily as needed as well as other required testing. Maintains up to date department policies and procedures for testing and equipment. Implements departmental quality controls and quality assurance programs. Follows written procedures when collecting, processing and preserving specimens to maintain specimen integrity. Participates in departmental performance improvement activities.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.