Under the supervision of the Manager or Director, the Phlebotomy Supervisor provides clinical and technical supervision of staff Phlebotomists. The Phlebotomy Supervisor oversees the work of staff in performing routine and specialized blood drawing techniques on patients used in the diagnosis and treatment of disease. Areas of supervision include inpatient, outpatient, and Mobile Services phlebotomy (where applicable). The Supervisor serves as a communication link between medical staff, nursing, and the laboratory, collaborating with physicians, nurses, and other practitioners on special or difficult patient cases. The supervisor must be able to fulfill all duties of a Phlebotomist as needed
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
Supervises the work of phlebotomists. Distributes work to staff based on assessment of operational needs. Schedules staff to ensure adequate department coverage within budget constraints.
Implements department policies and procedures, plans, and objectives. Ensures that they are fully understood and properly interpreted by department employees.
Responsible for training employees, planning, assigning, and directing work; delivering regular performance feedback as well as annual performance appraisals; hiring, terminating, rewarding, and disciplining employees in consultation with Manager.
Evaluates collection equipment, techniques, and workflow patterns. Works closely with the phlebotomy staff to ensure that pre- and post-analytical laboratory functions are coordinated with laboratory operations.
Interfaces with manager and employees to address complaints and resolve problems in accordance with the organization’s policies for inpatient, draw site, or mobile phlebotomy clients.
Keeps manager informed on department progress, problems, equipment status, and any significant factors affecting assigned responsibilities, objectives, and budget.
Maintains all necessary documentation concerning the operation of the department including statistics, employee records, and quality assurance logs to satisfy regulatory requirements. Handle studies that come to the lab. Work with lab billing staff to assure proper payment.
Performs other duties as assigned by the manager/director.
Education:
High school diploma/GED diploma or equivalent required. Associate’s degree preferred.
Experience:
3 years' medical laboratory experience required. 1 year prior supervisor experience preferred.
Licenses and Certifications:
Phlebotomy certification preferred.
Work Shift
Workday Night (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University Hospitals, Inc.
Primary Location Address
117 S 11th Street, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
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