Job Description

I. Job Summary

The Supervisor of Payroll Processing provides day‑to‑day operational supervision and advanced subject matter expertise to support accurate, timely, and compliant payroll processing in a shared services environment. This role bridges hands‑on payroll execution with supervisory responsibilities, ensuring payroll operations run smoothly, controls are maintained, and service commitments are met. The Supervisor partners closely with Payroll leaders, Applications Support, Accounting, and third‑party vendors to support end‑to‑end payroll processing, issue resolution, and continuous improvement.

II. Essential Duties and Responsibilities

• Supports end‑to‑end on‑cycle and off‑cycle payroll processing for approximately 60,000 multi-state salary and hourly employees, ensuring accuracy, compliance, and timeliness.
• Serves as an escalation point for complex payroll issues, including pay discrepancies, banking transactions, reversals, adjustments, and regulatory inquiries.
• Reviews and validates payroll calculations, reconciliations, third‑party files, funding, and outputs to ensure quality and control adherence.
• Monitors daily payroll processing activities, coordinates workloads, and helps reinforce priorities and expectations to ensure deadlines and service levels are met.
• Supports onboarding, coaching, knowledge transfer, and ongoing performance feedback for payroll processing team members.
• Collaborates with cross‑functional partners and third‑party vendors to support payroll changes, enhancements, testing, and issue remediation impacting payroll execution.
• Coordinates daily workloads and helps team members understand priorities and expectations.
• Reviews payroll reports and analytics to identify discrepancies, trends, risks, and opportunities for process improvement.
• Supports audits, internal controls, and compliance activities related to payroll, taxes, garnishments, and collective bargaining agreement requirements where applicable.
• Identifies opportunities to improve accuracy, efficiency, and standardization within payroll processing while maintaining strong control discipline.
• Maintains strict confidentiality and ensures sensitive payroll information is handled in accordance with company policy and regulatory standards.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree (accredited) or in lieu of degree
• High School Diploma GED (accredited) and four years of relevant experience in Finance or Business Administration.
• 3 years of relevant experience in Payroll Processes and Leading a Team (in addition to education requirement). of relevant experience in Payroll Processes and Leading a Team.

B. Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

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ABOUT WM

WM ( WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.