Supervisor - Patient Support
Full Time. Hourly rate is $15.50 - 18.50 range.
Join our team as a Patient Support Supervisor at Erlanger Behavioral Health Hospital! Located in Chattanooga, Tennessee, our 94-bed treatment center offers superior psychiatric and addiction services to individuals of all ages.
Specializing in exceptional mental health care for various age groups, we cater to adolescent patients aged 12+ and older adults. If you're passionate about making a difference in the lives of those in need through compassionate therapeutic practices and thrive in a supportive team environment that fosters learning and growth, this position is perfect for you! Apply now!
PURPOSE STATEMENT:
Direct, supervise and coordinate the activities of a patient support team.
ESSENTIAL FUNCTIONS:
· Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.
· Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.
· Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
· Assist patients with their daily living activities and administer basic health care or treatments.
· Participate in therapeutic or recreational group.
· Oversee admitting and discharging.
· Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
· Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.
· Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.
· Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
· Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.
· May provide transportation for patients as needed.
· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
· High School diploma or equivalent required.
· Associate's or Bachelor's degree in human service field from an accredited college or university preferred.
· Two or more years’ experience with the population of the facility in a patient support role required.
· One or more years’ experience as a lead or previous supervisory experience required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
· CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
· First aid may be required based on state or facility.
· May require a valid state driver's in facilities where transporting patients is an essential function.
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We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
Headquartered in Franklin, Tennessee, Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country.
Acadia Healthcare’s mission is to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders.
Acadia’s management style and philosophy is one of collaboration and flexibility as we create an energetic and team-oriented service delivery system. Our organization values input from employees, physicians, and all strategic alliances. As evidenced in our mission statement, Acadia Healthcare’s mission is to create behavioral health centers where people receive care that enables them to regain hope in a supportive, caring environment. We want Acadia to be synonymous with excellent care, phenomenal customer service and an unparalleled commitment to our patients, staff, physicians, and community.
As a leading provider of behavioral healthcare services in the United States and Puerto Rico, Acadia Healthcare operates 253 treatment facilities across 39 states. Our network of treatment facilities offers multiple levels of care for various behavioral health and substance use disorders. At Acadia, our primary goal is to meet patients where they’re at in their treatment process. We do this by providing a multitude of levels of care, including detoxification, residential treatment for addiction, residential treatment for dual diagnosis, acute psychiatric inpatient hospitalization, medication-assisted treatment (MAT) services, and an array of outpatient programming options, ranging from partial hospitalization programs (PHPs) and intensive outpatient programs (IOPs) to traditional outpatient services. Our network of treatment facilities creates greater access to care, reduces the stigma associated with mental illness and addiction, and offers those in our communities a safe environment in which to receive the treatment they need.
