Job Description

WHY JOIN US?

Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026.

At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.

OUR VALUES

At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

JOB SUMMARY

Ezee Fiber is seeking an OSP Field Operations Supervisor who will be responsible for leading and overseeing outside plant construction and maintenance activities supporting Ezee Fiber’s FTTH network. This role supervises field crews and contractors performing aerial and underground fiber construction, ensures work is completed safely and to company standards, and partners closely with Construction, Engineering, and Permitting teams to meet build schedules and quality expectations. The supervisor plays a key role in driving productivity, safety compliance, and continuous improvement across OSP operations.

ESSENTIAL FUNCTIONS

• Oversee OSP activities, including fiber placement, splicing coordination, make-ready support, restoration, and maintenance.• Ensure work aligns with construction prints, permits, and engineering specifications.• Coordinate closely with Engineering, Project Management, and Permitting teams to resolve field issues and schedule impacts.• Assist with troubleshooting field construction challenges and service-affecting issues.• Champion Ezee Fiber’s safety-first culture by enforcing OSHA requirements, traffic control standards, and company safety policies.• Ensure work quality meets Ezee Fiber installation, restoration, and documentation standards.• Identify deficiencies, implement corrective actions, and follow up to completion.• Maintain a clean, compliant, and professional job site environment.• Track and report key metrics such as production, quality scores, safety incidents, and restoration timelines.• Maintain accurate records for work completed, inspections, incidents, and corrective actions.• Support scheduling, resource planning, and workforce allocation to meet build milestones.• Monitor contractor performance, productivity, and adherence to scope and SLAs.• Supervise OSP field crews and contractors performing aerial and underground fiber construction.• Provide daily directions, coaching, and performance feedback to field teams.
• Conduct regular site visits, ride-outs, and job audits to ensure compliance with Ezee Fiber standards.• Support onboarding and training of new field personnel and contractors.• Mentor emerging leaders and support succession planning.

SUPERVISORY RESPONSIBILITIES

Directly supervise one or more employees. Carries out responsibilities in accordance with the organization's policies and applicable laws.

QUALIFICATIONS

Education and Experience Requirements: A high school diploma or GED is required, with an associate degree or technical training in telecommunications, construction management, or a related field preferred. Candidates must have a minimum of five (5) years of experience in telecommunications or fiber OSP construction, along with at least two (2) years of experience in a lead, foreman, or supervisory role.• Strong working knowledge of fiber optic construction, splicing, testing, and OSP standards, with a deep understanding of OSP network design principles, including fiber-optic cabling, pole-line construction, conduit systems, and field implementation• Proven ability to lead and manage field teams in an OSP environment• Strong understanding of aerial and underground fiber construction practices• Ability to read and interpret construction prints, permits, and fiber maps• Strong communication and cross-functional coordination skills• Proficiency with mobile workforce tools, construction tracking systems, and reporting platforms• Ability to work effectively in a fast-paced, field-based environment while managing multiple priorities.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver’s license

PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS

The field and environmental requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to work outdoors in various weather conditions, including extreme heat, cold, rain, or wind. Stand, walk, bend, stoop, and kneel for extended periods of time. Lift, carry, push, or pull objects weighing up to 20 pounds as needed. Tolerate exposure to noise, dust, fumes, and uneven or slippery surfaces. Wear required personal protective equipment (PPE) during all applicable tasks.

TRAVEL REQUIREMENTS

Standard daily travel to assigned territories is required for this position (up to 30% of the time within a 10-mile radius)

TOTAL REWARDS

• Competitive compensation package• Comprehensive medical, dental, and vision benefits • Employee Assistance Program (EAP)• Paid Parental Leave • 401(k) with company match• Paid time off and other generous benefit programs• Tuition reimbursementWe are seeking candidates that are legally authorized to work in the United States without sponsorship.