Fung Group

Supervisor – Operations (Customs Brokerage)

Fung Group  •  Jakarta, ID (Onsite)  •  3 hours ago
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Job Description

Are you a movement maker? Are you seeking new and exciting career opportunities?

Here is what you need to know about the job:

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The Customs Brokerage Supervisor plays a key role in coordinating the clearance and delivery of international freight shipments. This role ensures compliance with all regulatory requirements and supports efficient end-to-end logistics operations. The ideal candidate brings hands-on experience in freight documentation, strong organizational skills, and a service-oriented mindset.

  • Oversee daily receiving and shipping operations, ensuring timely and accurate movement of goods.
  • Supervise freight flow processes, maintaining communication with suppliers, buyers, shipping lines, agents, and vendors.
  • Address customer inquiries and delivery concerns professionally and promptly.
  • Deliver exceptional service to clients to ensure high levels of customer satisfaction.
  • Coordinate freight handling by ensuring loading/unloading equipment is prepped and ready before shifts.
  • Ensure all shipments are sorted and tagged accurately based on delivery orders and customs requirements.
  • Complete all freight and customs paperwork accurately, maintaining clean and organized records.
  • Investigate and resolve issues such as misdirected shipments and seal discrepancies swiftly.
  • Collaborate with internal teams (e.g., Customer Service, Operations, Compliance) to support smooth customs clearance.

#gfs

If this sounds like you, Apply Now!

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As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

Fung Group

About Fung Group

Fung Holdings (1937) Limited is a privately-held business entity headquartered in Hong Kong and the major shareholder of the Fung Group of companies whose diverse businesses operate across the entire global supply chain for consumer goods including trading, logistics, distribution and retail.

We have a rich history and heritage in export trading and global supply chain management that dates back to 1906 and traces the story of how Hong Kong and the Pearl River Delta emerged as one of the world’s foremost manufacturing and trading regions.

The Fung Group has been leading our businesses through periods of change and transformation. Our commitment to create value for our customers and business partners is at the core of what we do. With an innovative mindset we are firmly focused on advancing new, disruptive technologies shaping the future of supply chains, continuously exploring new opportunities for business growth through strategic innovation in retailing, new products, services or markets.

Beyond the Fung Group of companies, we’re part of a larger group network that has invested in companies with the potential to transform or disrupt the future of retail, supply chain and logistics. Our strategic partnerships span luxury retail, medical, food manufacturing, supply chain technology, and are rooted in a shared vision of innovating for the future.

Our knowledge and research capabilities enable and empower our people with the skills, expertise and insight needed to continually learn, change and adapt in a disruptive world. Together with our non-profit organizations, we aim to make a difference in the communities where we live and work, with an aspiration to improve the lives of a billion people in the supply chain, starting with our own.

We have 34,000 people working across more than 350 locations in over 40 different markets worldwide.

Industry
Manufacturing & Production
Company Size
201-500 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
funggroup.com
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