Job Description

The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property, and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.

The Fire Department, City of New York (FDNY), seeks a full-time Supervisor of WTC Medical Records and AI Integration in the Bureau of health services. Reporting directly to the Chief Medical Officer, the successful candidate will: serve as the senior operational leader responsible for the integrity, quality assurance, and technological advancement of all WTC-related medical records within the FDNY Bureau of Health Services. Reporting directly to the Chief Medical Officer, this position oversees the integration of artificial intelligence (AI) tools into medical record management, test tracking, spirometry quality assurance, and clinical documentation review, ensuring compliance with all applicable National Institute for Occupational Safety and Health (NIOSH) contractual requirements. Candidate will be responsible for directing and overseeing the end-to-end integration of artificial intelligence systems into WTC medical records, encompassing all test results, data and documentation; development, implementation and maintenance of AI driven workflows; collaboration with FDNY Information Technology Division and external providers ensuring operational, security and compliance standards. Candidate will be responsible for managing all documents and records withing Test Tracking System (TTS), establishing and enforcement of standardized data entry and

document management. Candidate will generate and analyze TTS reports to support clinical decision making, program planning and regulatory compliance. Candidate will assist the quality assurance program for spirometry medical monitoring, utilizing AI tools to ensure that a min of 85% of spirometry test achieve grade A,B, or C ratings in accordance with NIOSH WTC contract requirements, and will assist in the preparation and submission of contract required compliance reports and documentation related to spirometry QA outcomes. Candidate will utilize AI-powered analytics to proactively identify WTC program members requiring specialized blood tests, develop and maintain AI-driven flagging protocols that cross-reference member health histories, exposure data, and clinical guidelines to generate targeted outreach lists. Candidate will collaborate with clinical and nursing staff to facilitate timely notifications and scheduling of identified members for specialized testing. Candidate will direct the quality assurance review of Microsoft Copilot outputs as they pertain to citation and summarization of WTC member clinical notes, establish validation framework and audit procedures, identify and document discrepancies or errors in Copilot-generated clinical summaries and escalate to appropriate leadership, and develop staff training and guidance materials related to responsible and effective use of Microsoft Copilot in clinical documentation workflows. Candidate will supervise, mentor and evaluate assigned staff responsible for medical records processing, data entry and AI system monitoring. Candidate will maintain current knowledge of NIOSH WTC HP regulations, NYC administrative requirements, and applicable HIPAA/data privacy standards; represent WTC Medical Records and AI Integration unit in interdepartmental meetings, NIOSH program reviews, and relevant external stakeholder engagements. Candidate will prepare written reports, briefings, and presentations for the Chief Medical Officer and senior BHS leadership as required, and perform related duties as assigned by the Chief Medical Officer.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Qualifications

1. A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.