Job Description

As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.

To learn more about Macomb County benefits click here

CLASSIFICATION TITLE:

Supervisor of Records

SALARY:

$55,007.80 - $71,147.99

DEPARTMENT:

County Clerk

Opening Date:

03/27/2026

Closing Date:

04/11/2026 12:00 a.m.

FLSA STATUS Non-exempt. Overtime pursuant to Collective Bargaining Agreement

CURRENT HOURS AND STARTING TIME:Full-time (37.5 hours per week) position. The start time for this position is currently 8:00 a.m.

EMPLOYMENT RELATIONSHIPJust cause subject to probationary period.

GENERAL SUMMARY

Under direction, supervises and oversees the assignment of office work and dutiesfor staff assignedin one of the following areas:Court Section/Jury Room,Register of Deeds,orVital Records.Ensures the office runs efficiently, provides final decisions on documents and procedures, and handles employee and customer issues or questions.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Manages, supervises,and trains employees.

Maintains polite, courteous,and professional customer service for internal and external customers of the officebothinperson and over the phone

Creates,monitors,and improves customer service benchmarks such as transaction time, customer wait time,and reviews benchmarks with staff to improve performance.

Ensuresthat office procedures meet departmental policy.

Preparesemployee reviews and meets with staff to discuss them.

Trainsstaffregardingnewworkormodified procedures.

Assistsmultiple county departments, government agencies, and other localmunicipalitieswith requests for informationpertaining torecords.

Prepares, reviews,and reconciles daily financial revenue reports.

Assistswith annual department budget.

Monitors andmaintainsadequate inventory of supplies.

Conducts staff meetings.

Assiststhe public by providing necessary information or instruction

Acts as a resource person forstaff and public.

Operates an automobile to perform assigned job functions.

Performs related duties as assigned.

Register of Deeds:

Overseestheaccuraterecording, indexing, and preservation of all legal documents affecting real property within Macomb County.

Reviews and approves complex or disputed land record documents.

Maintains and ensures integrity of the official land records database and imaging systems.

Vital Records

Ensures forms, reporting, and procedurescomply withthe Michigan Vital Records Actandrelatedlicensingregulations

Coordinates withthe Stateof Michigan, vendors & County ITto implement updates to vital records and licensing systemsand ensures training and procedures are updated.

Maintains secure handling, storage, and destruction of confidential recordsin accordance withretention schedules and privacy laws to prevent unauthorized access.

Oversees staff handling Concealed Pistol License applications, appeals andensurestimelysubmission of required reports to the State of Michigan.

Overseesthe clerical staff, meetings,and budgetof the Civil ServiceCommission

Court Section/Jury Room:

Assignsdaily work,monitorsproductivity, and ensure scoverage for both areas.

Ensures compliance with court rules, state statutes, and retention schedules.

Monitors case processing workflows, document filings, and docketing & scanning.

Supervises jury room operations, including weekly juror check-in and orientations.

Ensures proper summoning, qualification, and management of jurors.

Oversees juror attendance, excusals, and deferrals, as well as juror payments.

Maintains accurate reports, including, but not limited to, jury utilization, attendance, and record processing stats.

Assists with budgeting needs related to records and jury operations.

QUALIFICATIONS

Required Education and Experience

• Possession of a high school diploma or a certificate of successful completion of the General Educational Development Test (GED)

• Three (3) years of progressively responsible office experience

Preferred Education and Experience

• Associate’s Degreefrom an accredited college or universityin Business or related field

• Previoussupervisory or management experience

• Experienceinthe applicablearea(s)Register of Deeds-land records administration (such as deeds and mortgages);Vital Records-vital or regulatory records and applications;Court Section/JuryRoom-courtor jury administration functions involving staff management, compliance, reporting, and public contact

Required Licenses or Certifications

• Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel

Preferred Licenses or Certifications

• None

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Various computer programs including Microsoft Office, Word, Excel,PowerPointand Access

• Knowledge ofMicrosoft Suite applications, OnBase,CourtView,Tyler,andthe county’s jury management system

• Specialized municipal and state regulations and functions

Skill in:

• Interpersonal skills necessary to develop andmaintaineffective andappropriate workingrelationships with staff and the public

• Providing customer service to internal and external customers via phone, email and in person

• Performing a variety of duties, often changing from one task to another of a different nature

• Performingsomewhat complexmathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios

• Organization and time management

• Assigning, prioritizing, monitoring, and reviewing work assignments

• Operating personal computers with current versions of office software and applications

• Performing data entry to multiple types of database applications for registration, enrollment, billing, inventory and statistical review and reporting

Ability to:

• Make decisionsin accordance withapplicable laws and regulations

• Establish andmaintaineffective working relationships with electedofficials, Administrators, Department Heads, staff, unionofficialsand the public

• Conduct oneself with tact and courtesy

• Supervise,directand organize the work of others.

• Work in an environment which embraces the county’s Dignity Campaign

• Effectively speak,writeand understand the English language

• Effectively speak,writeand understand a languageother thanEnglish is preferred

• Understand and carry out oral and/or writteninstructions

• Accurately organize andmaintainpaper documents and electronic files

• Maintain the confidentiality of informationand professional boundaries

• Work independently

WORK ENVIRONMENT/CONDITIONS

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.

N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously

Work Environment

Office or similar indoor environment: F/C

Outdoor environment: N/S

Street environment (near moving traffic): N/S

Construction site: N/S

Confined space: N/S

Exposures

Individuals who are hostile or irate: O

Individuals with known violent backgrounds: O

Extreme cold (below 32 degrees): N/S

Extreme heat (above 100 degrees): N/S

Communicable diseases: N/S

Moving mechanical parts: N/S

Fumes or airborne particles: N/S

Toxic or caustic chemicals, substances, or waste: N/S

Loud noises (85+ decibels): N/S

Blood Borne Pathogens: N/S

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

N/S=Never/Seldom O=Occasionally F/C= Frequently/Continuously

Demand

Balancing on even or uneven surfaces/ground: N/S

Bending (forward or backward bending at the waist): O

Climbing up or down stairs, ladders,scaffoldingand platforms: N/S

Crawling (moving about on hands and knees): N/S

Inspecting in confined spaces: N/S

Digging N/S

Driving on sealed and unsealed roads: N/S

Grasping, gripping, holding, clasping with fingers or hands: F/C

Kneeling to work at low levels:O

Manual Dexterity (fine finger movements i.e., keyboardoperating, writing): F/C

Lift/Carry/Move objects from one level/position to another:

Up to 10 pounds: F/C

Up to 50 pounds: O

More than 50 pounds: N/S

Over 100 pounds: N/S

Push/Pull objects away from or towards the body:O

Reaching overhead (arms raised above the shoulder) or forward reaching (arms extended): O

Sitting in a seated position during the task performance: F/C

Standing in an upright position without movement: O

Walking considerable distances in the facility on multiple surfaces: O

Running considerable distances in the facility on multiple surfaces: N/S

GENERAL REQUIREMENTS AND DISCLAIMERS

Complies withP.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in thisjob.Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilitiesPlease tell us if you require accommodation to apply for a job or toperformyour jobExamples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations

TheTechnical, Professional, andOfficeworkersAssociation of Michigan (TPOAM)-Supervisorsbargaining unitrepresentsthis positionTherefore, there may be contract language which could require consideration in the selection process.