Job Description

As a Supervisor of Food and Nutrition Services, your exceptional customer service and attention to detail and guidance ensures the quality, timely and accurate distribution of meals to Rochester Regional patients, while creating a positive and satisfying experience.

ATTRIBUTES

• Serve Save Certification required within 3-6 months of hire required
• Friendly, kind and patient focused
• Demonstrated interpersonal and communication skills
• Excellent ability to guide and support team members

RESPONSIBILITIES

• Customer Service. Visit patients and inquire about food service satisfaction, including quality and quantity of food; act as a department representative in opening and closing of the kitchen
• Leadership. Train and develop employees and perform evaluations; supervise kitchen, dish room, cafeteria and food prep including trey assembly and room service; ensure predetermined schedules are maintained and all nourishment requirements are met with accuracy; order supplies as needed
• Documentation. Log all food temperatures, following departmental HAACP procedures

To supervise daily service of meals to patients/residents.

Key Responsibilities:
• Supervision of tray assembly and Room Service items – checking quality and accuracy maintaining predetermined schedules.
• Demonstrate positive leadership by example in tray service ensuring proper patient service according to predetermined policies.
• Routine supervision of kitchen, dish room, cafeteria and cold food prep including schedules, tray line and set up.
• Enforce hospital, departmental policies and procedures. Initiate counseling disciplinary actions; make additional disciplinary recommendations to Director.
• Maintain highest level of customer service as outlined by department and RGHS standards.
• Supervision of special nourishments checking accuracy and quality according to predetermined policies.
• Coordinate set up of Tray line and other kitchen functions for next meal including ordering sufficient supplies from storeroom and changing services to accommodate out of stocks.
• Patient/resident visitations and following up of complaints, checking for acceptability of service, quality and quantity of food.
• Follow all departmental HAACP procedures including logging all temperatures.
• Supervision and implementation of New York State Sanitation Code, Chapter 1, Part 14.
• Act as department representative in opening and closing of the kitchen at scheduled times.
• With direction from Managers, train and develop employees and perform evaluations.
• Participate in the planning of in-service and follow up on staff attendance.
• Performs other duties as required or assigned.

Desired Attributes:
• Two year college degree or 4 years equivalent work experience.

Minimum Qualifications:
• Two-year college degree (or) three-years relatable experience.

Required Licensure/Certification Skills:
• Effective (March 17, 2021): American National Standards Institute accredited Food Safety Certification required within 6 months. (i.e. ServSafe, NRFSP)
• American National Standards Institute accredited Food Safety Certification obtained within 6 months of hire. (i.e. ServSafe, NRFSP)

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$19.00 - $25.50

Rochester

14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.