Job Description

**Supervisor of Absence and Leave Case Management *

Make a difference every day as Supervisor Absence Leave Case Management at TriHealth. Join a compassionate, servant-led team committed to excellence in case management while working in a supportive environment.

We offer career growth opportunities and a comprehensive benefits package! Apply today and grow your career with a team that truly values you.

Location:

*4665 Cornell Road, Blue Ash, OH 45241

Work Schedule:

• Day Hours
• No holidays or weekends

Incentives & Benefits:

*We offer a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

Job Requirements:

*Bachelor's degree in healthcare
*3-4 years' experience Healthcare Field

Provides daily oversight and leadership to the case management team by providing orientation, ongoing training, mentoring, and supervising 3-9 team members. Assists with financial management including budget development and financial analysis. Assures regulatory compliance - Bureau of Workers Compensation self-insured renewals and acquisition updates; outcomes tracking; team member service and satisfaction; performance improvement initiatives. Reporting and Metrics as it relates to days saved in returning employees to work, injury trends and costs, with meaningful information/reports to Occupational/Environmental/Safety and Quality teams, other reports as needed. Annual OSHA reporting; Annual Bureau of Labor &Statistics Surveys Reporting; Annual Ohio BWC Reporting. May carry a small caseload as needed. .

Job Responsibilities:

Manage the day to day operations of the Absence and Leave Case Management department and provides managerial oversight. Ongoing coaching, mentoring, and supervision of the case management team including but not limited to: Performance reviews, hiring, terminations, and all decisions with matter of importance as they pertain to staffing of the department. Development and oversight of ergonomics program. Provides input to and assists in the development of budget preparation, financial analysis, development of action plans for programs to remain fiscally sound and provide growth and contribution to organization.
Collaborate with Employee Health and HR Service Center and Leave Team Leaders as needed to ensure team members and managers receive excellent service and that is reflected in satisfaction surveys.
Ensures compliance with all Ohio BWC regulations and completes all renewal applications and annual reports of paid compensation.
Track injury trends and costs and provide meaningful information/reports to Occupational/Environmental/Safety and Risk departments. Play an active role in the implementation of Safety Initiatives. Track WC and LOA cases and review processes and procedures for areas of improvement. Update processes and procedures as needed, based on review or as required.
Maintain Training and compliance with HIPAA privacy requirements regarding the transfer of personal health information in any form as it pertains.
Other Job-Related Information:
Direct Report FTEs = 3-9

Working Conditions:

Bending - Rarely
Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Frequently
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Rarely
Pulling - Rarely
Pushing - Rarely
Reaching - Occasionally
Reading - Consistently
Sitting - Consistently
Standing - Frequently
Stooping - Rarely
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Rarely
Visual Acuity: Far - Occasionally
Visual Acuity: Near - Consistently
Walking - Frequently

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

Achievement of Annual Pillar Goals:
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

Leadership Competencies:
TriHealth Way of Leading
TriHealth Way of Serving
Transformation Change
Drive for Results
Build Organizational Talent

Leadership Tactics:
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
Regularly Round on Team Members, using questions from the rounding log.
- 25 or fewer team members = monthly
- 26-50 team members = every other month
- 51+ (and optional team members) = quarterly

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.

Model, coach and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.