Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 34 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland) and the United Arab Emirates (Dubai).
Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers.
Take the lead with La Squadra as SUPERVISOR in Dublin 🇮🇪
With Big Mamma’s rapid expansion, we are looking for our next rising star to join us at Gloria Osteria (41 Westmoreland St, Dublin) and play a key role on the floor. As a Supervisor, you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day.
Your areas of responsibility:
Responsible for service quality
Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision.
Responsible for welcoming guests.
Contribute to the restaurant’s performance
Optimize table turnover / service pace and staff efficiency for resetting tables.
Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching.
Ensure smooth front-of-house operations
Ensure compliance with dining room hygiene standards.
Propose initiatives to control front-of-house labor costs.
Oversee team schedules.
Responsible for orders and stock management (wine, tableware, aprons).
Responsible for cash handling.
Ensure proper use and maintenance of equipment.
Responsible for the success of the front-of-house team
Participate in the recruitment process for new hires.
Support the onboarding of new team members.
Coach and support the front-of-house team daily.
Be a key driver of team cohesion and positive working relationships.
Our offer:
Highly competitive salary.
Permanent contract with 2 days off consecutively.
A meal prepared daily with love by our Squadra and a discount in all our trattos.
Numerous training and career opportunities.
International mobility across all our venues.
AND much more!
BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law.
#JoinBigMamma
Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger, with one simple dream: changing people's lives with food.
We serve 100% homemade dishes, made with ingredients sourced directly from small Italian producers — think Prosciutto di Parma from Stefano Borchini, San Marzano tomatoes from Paolo Ruggiero, flour from Antimo Caputo… and the list goes on. Everything is served in jaw-dropping spaces, at fair prices, and always with a huge smile.
From our very first trattoria in Paris to over 30 locations across Europe today, our Squadra has grown to more than 2,200 talents, and the family keeps growing — with new restaurants opening in 2025.
Where to find us:
🇫🇷 France: 8 trattorias in Paris + 1 food market, Lille, Lyon, Bordeaux, Marseille
🇮🇹 Italy: 1 osteria in Milan
🇪🇸 Spain: 3 trattoria in Madrid and 1 osteria in Barcelona
🇬🇧 UK: 6 trattorias in London, Manchester, Birmingham
🇧🇪 Belgium: Brussels
🇩🇪 Germany: Munich, Berlin, Hamburg
🇲🇨 Monaco: Monte-Carlo
We also launched Napoli Gang, our digital food brand, in 2020 — delivering the same crazy love for Italian food straight to your door.
But food is only half the story.
Our real mission? Changing people’s lives with food.
That means putting people first — guests and team members alike. We believe hospitality can be a real career, not just a student job. We’re committed to building an inclusive and inspiring workplace where talents grow, evolve, and shape the future of the industry.
In 2023, we became a proud B-Corp, reinforcing our commitment to sustainability, social responsibility, and human-driven growth.
Big Mamma is not just a restaurant group.
It’s a movement made of passion, purpose, and a lot of pasta.
