Job Description

A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need.

For more information, please visit www.resilience.com

Brief Job Description

The Supervisor, Manufacturing – DAP owns the shift-level execution of the DAP Line Operation - its people, resources, and schedule - directing staff and equipment to deliver production, quality, cost, and safety commitments set for the operation under the PET (Process Execution Team) operating strategy, and coordinating with MSAT, Engineering, and Quality so the operation's deliverables meet site production and quality commitments. Leading the shift's technician staff, the Supervisor is accountable for effective employee relations and for compliance with cGMP, other regulatory, and SOX requirements, as well as EHS obligations and Resilience standards, in an operation where failures are difficult to recover from.

Job Responsibilities

Core Responsibilities

• Lead a team of technicians and direct the use of equipment and materials to meet production, quality, safety, and cost targets in accordance with area Standard Operating Procedures.

• Confirms the process executed meets standards by conducting process confirmations

• Coordinates staffing, scheduling, and coverage for their assigned shift.

• Performs Manufacturing Manager duties when designated, including representing DAP in cross-functional activities and client interactions.

• Drives continuous improvement in efficiency, quality, production, and safety, using team-based problem solving, KPIs, and recognition to engage staff.

• Partners with MSAT and Engineering to resolve process problems and optimize performance.

• Participates in the design, selection, installation, and qualification of new equipment, facilities, and processes.

• Supports life-cycle management of PET and facility assets, providing input on equipment needs and capital planning.

• Works across PETs and shifts to maintain product flow, share best practices, and reinforce lean behaviors.

• Promotes safe work practices and holds the shift accountable to external and Resilience EHS standards daily.

Documentation & Compliance

• Maintains documentation practices to company standards across manufacturing documents, training records, and production logs.

• Authors, reviews, revises, and approves SOPs and work instructions to integrate cGMPs and improve process efficiency.

• Breaks down and explains processes documented in the SOP, guiding the team on how to execute them, and communicates changes to the team

• Ensures cGMP compliance so all FDA and international regulations are met, supporting internal audits and responding to observations for the shift/area.

• Investigates and resolves deviations, initiates and approves investigations as appropriate, and responds to product complaint notifications.

• Reviews and implements change actions and corrective actions as assigned.

Training & Development

• Fosters a positive work environment by administering people policies, communicating with employees, and responding to their concerns.

• Builds team capability, implementing training and qualification programs for their team, partnering with the Training Coordinator on training activities.

• Manages and develops a team of direct reports, owning hiring, performance management, and career development.

Minimum Qualifications

• Basic knowledge of packaging or manufacturing operations in a pharmaceutical, biotechnology, or other cGMP-regulated environment.

• Strong leadership, communication, and writing skills, with demonstrated ability to lead and develop a team while exercising independent judgment on routine operations.

• Ability to work with cross-functional teams on initiatives that affect the DAP Operation.

• Basic knowledge in the use of Microsoft Office Suite and Computer applications.

Preferred Qualifications

• Bachelor's degree in Engineering, a related science, or Business.

• 5+ years of experience in a pharmaceutical, biotechnology, or cGMP-regulated manufacturing environment, including previous supervisory or leadership experience.

• Experience working in a Lean manufacturing environment.

• Strong mechanical, electrical, troubleshooting, and problem-solving abilities.

• Knowledge or previous experience in managing technical programs/projects.

• Training or experience in formulation, filling, packaging, validation, technology transfer, change control.

• Basic knowledge of generative AI language tools such as Claude.

Physical & Work Environment

• Frequent (60–100%): Standing, Repetitive Motion, and Monitoring Other People's Work.

• Occasional (20–60%): Sitting and Walking.

• Infrequent (<20%): Lifting/Carrying 20 lbs., Working at Heights of 5 ft., Bending, Stooping, Twisting, Reaching, Noise Exposure, Operating Vehicles, Operating Moving Machinery, Chemical Usage, and Traveling.

• Use of personal protective equipment, which can include respirators, Personal Air Purifying Respirators [PAPR], gowns, gloves, face protection, other barrier equipment, etc.

• All employees are expected to adhere to the Quality Management System established in the Quality Manual, Quality Policy, Standard Operating Procedures, Current Good Manufacturing Practices, and any other applicable regulations and standards to the duties within their role. ​

• Specific visual skills, including extensive reading or computer use, normal color vision, depth perception, and visual acuity; and specific hearing requirements, including interpreting sounds at volume levels consistent with interpersonal or group conversations, interpreting letters and numbers viewed on a computer screen, monitor, reports, and other documents, and identifying and distinguishing colors; Ability to pass eye exam during onboarding.

Work Schedule: Night Shift - 6pm-630am with a 12-hour rotation on a 2 nights on, 2 nights off, 3 nights on, 3 nights off with the rotation starting over.

The work schedule listed reflects the employee’s expected schedule at the time of hire. The Company reserves the right to modify work schedules at any time, including a request to work overtime, with or without notice, based on business needs, operational requirements, or other considerations. Nothing in this description creates a guarantee of specific hours, days, or shift assignments.

Sponsorship or support for work authorization, including visas, is not available for this position.

Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.

Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, paid vacation, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $75,000.00 - $112,500.00 per year. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate’s geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience? We encourage you to apply and start a conversation with one of our recruiters.