DKSH

Supervisor Logistic Support

DKSH  •  Shanghai, CN (Onsite)  •  2 months ago
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Job Description

Supervise the day-to-day administration and support functions across Supply Chain Management to ensure the efficient execution of inboound and outbound delivery , record keeping, billing management and problem sloving

General Responsibilities

    1. Ensure correct goods receipt data of deliveries to 3PL warehouse in time and implement operation in SAP system.
    1. Ensure proper and appropriate planning of deliveries to end customers from the warehouses takes place in good time and with agreement from sales and logistics sides
    1. Develop and confirm Service Level Agreements with 3PL to ensure they are in alignment with DKSH warehouse & logistics operations in the country
    1. Measure and monitor service performance using agreed KPI's that have been aligned across the business, develop additional KPI's as required to improve service performance
    1. Check out monthly billing from different 3PL warehouse and transportation correctly and apply for internal approval in GAPIM system
    1. Implement control costs of logistics operations to within the budget, escalate any cost risks to top management in good time.
    1. Develop customer service processes in order to identify performance problems early and communicate to related parties any performance issues in good time with solutions.
    1. Escalate any performance issues as appropriate to top management and seek support for repeating issues or serious issues for which no clear or consistent solutions can be found.
    1. Real time inventory data verification to ensure physical consistency

Functional Skills and Knowledge

  • Basic knowledge of warehousing, distribution, transport and supply chain management in fine chemical /speciality industry
  • Good warehousing and transportation practices on DG & NDG chemicals
  • Proven numeracy and quantitative data analysis
  • Demonstrate knowledge in warehouse management systems (ideally SAP)
  • Good communication skills to 3PL and internal cross funcation teams

Education

Diploma/certificate in Supply Chain Management, Business Administration or other related fields

DKSH

About DKSH

About DKSH

DKSH’s purpose is to enrich people’s lives. For 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 28,000 specialists and produced net sales of CHF 11.1 billion in 2024.

Why it's great to work with us

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!

Learn more about working at DKSH: https://bit.ly/dksh-careers

View jobs now: https://bit.ly/dksh-jobs

*We do not send job offers from free email services (Gmail, Yahoo mail, Hotmail, etc.), request money from candidates, or require personal documents like bank account details, tax forms, or credit card information from candidates before they are hired: https://bit.ly/dksh-recruitment-disclaimer.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Zurich, CH
Year Founded
Unknown
Website
dksh.com
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