Job Description
Job Title
Supervisor, Library and Technology Services
Agency
East Texas A&M University
Department
Library
Proposed Minimum Salary
Commensurate
Job Location
Commerce, Texas
Job Type
Staff
INSTRUCTIONS TO APPLICANT:
During the application process the “My Experience” page has a section provided “ Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents.
- Use the Upload button to add each document.
- You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
- All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
- Incomplete or improperly submitted applications may be excluded from consideration.
- Please do not withdraw your application in an attempt to upload a missing document, instead please email HR for help.
Please provide the following documents
- Cover Letter
- Resume/CV
- Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
- Transcripts (Unofficial will be accepted with application. Official transcripts are required upon acceptance of verbal offer).
If transcripts are from an international institution, it is the responsibility of the prospective faculty member to have the transcripts translated and evaluated by an approved credential evaluator.
If you need assistance, please contact us at HR.Hiring@tamuc.edu
A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee.
In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.
The Supervisor of Library and Technology Services at East Texas A&M University (ETAMU) is responsible for providing leadership and management for a suite of essential library and technology services. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence.
ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.
DUTIES & RESPONSIBILITIES:
- Provides leadership and forward-thinking vision for library and technology services, including resource sharing, technology lending, media, circulation, service desk operations, print collection maintenance, course and textbook reserves, copy and print services, reciprocal borrowing, user fees, building and emergency management operations, opening/closing, staff development, and learning and technology spaces.
- Supervises and manages the circulation workforce (student workers, GAs, staff), including hiring, training, scheduling, performance evaluation, and promoting a high standard of service.
- Develops and implements policies, procedures, and programs to ensure consistent, accessible, and fair provision of services and a positive engaging user experience.
- Leads and develops initiatives that facilitate the effective use of library services, technology, and spaces.
- Performs access services related functions within the integrated library system and other library platforms.
- Coordinates service desk daily operations, ensuring appropriate staff coverage for operating hours.
- Leads the development, implementation, updating and communication of department policies and procedures.
- Develops innovative solutions for resource sharing services.
- Develops assessment strategies and compiles and analyzes statistics to inform continuous service improvements.
- Designs and implements innovative library programming to engage the academic community.
- Ensures accurate and timely updates to physical and digital signage and the website for library hours and service information.
- Participates in strategic planning initiatives.
- Evaluates and implements emerging technologies to improve access and user experience.
- Performs other duties as assigned.
MINIMUM REQUIREMENTS:
- Education: Bachelor’s degree in applicable field or equivalent combination of education and experience.
- Experience / Knowledge / Skills: Two years of progressively responsible supervisory/management experience. Excellent oral and written communication skills and interpersonal skills. Attention to detail and project management skills. Strong analytical and problem solving skills.
- Ability to: Ability to excel individually and as a team member. Ability to travel as needed. Ability to work beyond normal office hours (evenings, nights, and weekends) as needed. Ability to multitask and work cooperatively with others. Ability to adapt to a changing library environment.
- Licensing/Professional Certifications: N/A
- Physical Requirements: N/A
- Other Requirements: Ability to move medium weight boxes, books, heavy book truck or similar items. Ability to handle material which can contain dust or microscopic mold spores.
PREFERRED EDUCATION / SKILLS/ EXPERIENCE:
Four years of experience working in an academic library. Experience with Ex Libris Alma Library Management System, Springshare, OCLC Worldshare/Tipasa. Knowledge of copyright and open educational resources (OER).
SUPERVISION OF OTHERS:
Interlibrary Loan Associate, Evening Library Associate, Student Workers, Graduate Assistants.
WHY WORK AT EAST TEXAS A&M UNIVERSITY?
Competitive Benefits & Work-Life Balance:
Career Growth & Development:
- Access to cutting-edge research opportunities at a designated R2 Research Institution
Academic Excellence:
- ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs.
- Over 140 degree programs, including nationally ranked online and graduate options.
- First accredited institution to offer a competency-based bachelor’s degree in criminal justice
- Distance education offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online.
State-of-the-Art Facilities:
- Work in advanced facilities such as the 113,470-square-foot Nursing and Health Sciences Building, featuring a state-of-the-art simulation hospital and a 1,300-acre agricultural research farm
Vibrant Campus Life:
- Engage with over 95 student organizations and 14 NCAA Division I athletic teams, contributing to a thriving campus community.
Prime Location & Growth:
- Enjoy the benefits of working in rapidly growing regions, with abundant career opportunities at six locations across Dallas and Northeast Texas.
Visit us on our social media:
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
