Position
Title: Supervisor, Joint Use Construction
$87,966 to $106,797 annually DOE
Comprehensive health benefits include -
medical, dental, vision, 401k, flexible
spending account, paid sick leave and paid time off, parental leave, quarterly
performance bonus, training, career growth and education reimbursement
programs.
We may be building internet, but we are reaching real people. We
strive to build relationships and provide customers and communities with
refreshingly great experiences.
We
emphasize our values in all our interactions:
Genuinely Caring:
O
ur
customers and colleagues are people, and quite possibly our neighbors. We put
ourselves in their shoes and give them our full attention.
Empowering You
:
We
empower our customers to choose the products that best meet their needs, and we
support our employees to implement solutions that elevate the experiences of
our customers and coworkers.
Innovation and Improvement
:
We always look for ways to make the experiences of our customers –
and each other – better.
Earning Your Trust
:
We earn
trust by communicating simply and transparently as real people, not as a
corporation.
Job Summary
The Supervisor,
Joint Use is a critical leadership role within Ziply Fiber, responsible for
overseeing the safe, compliant, and efficient management of joint use
infrastructure across both aerial and underground networks. This position
ensures that all joint use activities align with the National Electrical Safety
Code (NESC), local jurisdictional requirements, and Ziply’s operational
standards. The Supervisor leads a blended team of internal employees and
external contractors, fostering a culture of accountability, safety, and
performance excellence. The supervisor is accountable for team performance,
metric standards, and upholding the Ziply brand. This role requires comfort
with public speaking and being on camera to represent Ziply, as well as
managing contracts and negotiations.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of
duties performed by the employee and not intended to reflect all duties
performed:
·
Lead
and supervise a diverse team of engineers, coordinators, inspectors,
contractors, and vendors by setting expectations, performance metrics, and
accountability; conduct meetings, reviews, and coaching to drive continuous
improvement and collaboration.
·
Oversee
the maintenance and development of Ziply’s aerial and underground joint use
infrastructure, ensuring all pole attachments, removals, and relocations comply
with NESC and local permitting requirements; monitor field operations for
safety and engineering standards adherence.
·
Serve
as the NESC compliance expert, guiding code interpretation and application;
lead annual OJUA training and maintain a proactive compliance program to
resolve violations before audits.
·
Collaborate
with legal and regulatory teams to ensure alignment with evolving state and
federal requirements.
·
Manage
the full lifecycle of joint use work orders from notification through
construction and closeout; implement process improvements to reduce cycle
times, eliminate rework, and improve data accuracy.
·
Utilize
dashboards and reporting tools to monitor KPIs such as permit turnaround,
violation clearance, and cost recovery.
·
Manage
third-party attacher, utility partner, and vendor relationships; negotiate and
administer joint use agreements; track contract compliance and vendor
performance.
·
Develop
and execute strategies for proactive permitting, bootleg attachment detection,
cost recovery, and transform joint use into a revenue-generating function.
·
Serve
as the primary escalation point for joint use issues; communicate clearly with
city officials, utility partners, and community stakeholders.
·
Represent
Ziply in public forums, municipal meetings, and on-camera communications.
·
Performs other duties as
required to support the business and evolving organization.
Qualifications:
·
High school diploma or GED required.
·
Bachelor’s degree or e
quivalent PM/OSP experience, including
engineering, splicing, and/or construction.
·
Minimum
of three (3) years’ experience in joint use, Outside Plant (OSP) construction,
or utility coordination required.
·
Minimum
of one (1) year leading crews, contractors, or small teams required.
·
Working knowledge of National Electrical Safety Code (NESC) standards
and local permitting processes.
·
Familiarity with aerial and underground OSP construction and joint use
compliance.
·
Strong leadership skills with the ability to set expectations, coach,
and hold team members accountable.
·
Effective verbal and written communication skills, comfortable
representing the company publicly and on-camera.
·
Excellent organizational skills and ability to manage multiple
priorities.
·
Negotiation skills for contracts and vendor relationships.
·
Commitment to safety, compliance, and operational excellence.
·
Proficient in Microsoft Office Suite, especially Excel.
·
Familiarity with dashboards and reporting tools preferred.
Knowledge, Skills and Abilities:
·
Ability
to work independently and apply sound judgment and reasoning skills to a
variety of situations.
·
Ability
to multi-task and collaborate effectively with other personnel to meet
deadlines.
·
Strong
verbal and written communication, attention to detail and organizational
skills.
·
Ability
to work within critical deadlines and driving accountability is a must.
·
Ability
to adjust to rapidly changing priorities and schedules.
·
Ability
to provide excellent customer service.
·
Ability
to maintain a professional manner and appearance.
Work Authorization:
Applicants must be currently authorized to
work in the US for any employer.
Sponsorship is not available for this position.
Physical Requirements:
The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Essential and marginal functions may require
maintaining physical condition necessary for bending, stooping, sitting, walking,
or standing for prolonged periods of time; most of time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities
required by the job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
Work is performed in an office setting with
exposure to computer screens and requires extensive use of a computer,
keyboard, mouse, and multi-line telephone system. The work is primarily a
modern office setting.
Diverse Workforce / EEO:
Ziply Fiber requires a pre-employment background
check as conditions of employment. Ziply Fiber may require a pre-employment
drug screening.
Ziply Fiber is a drug free workplace.

At Ziply Fiber, we believe every part of our region deserves fast, reliable internet access, including rural and underserved areas that have been historically overlooked by internet service providers. Since we launched in 2020, we’ve been rebuilding and expanding our locally owned and operated, purpose-built fiber network to meet the demands of today and generations to come.