Job Description

MAIN PURPOSE OF THE ROLE

Supervise the activities of a team of IT professionals who provide technical support to the organisation's information systems to ensure these systems operate effectively and reliably.

MAIN RESPONSIBILITIES

• Lead the day-to-day activities of a team of IT professionals to ensure that the organisation’s information systems and hardware resources function reliably.

• Activities of the team may include installing, configuring, administering, and maintaining a large system or several smaller systems.

• Supervise team members.

• Prioritise and assign tasks to ensure the team’s resources are used effectively and systems projects are implemented in accordance with project plans and budgets.

• Communicate with system users to identify and resolve user problems.

• Respond to more complex, escalated enquiries from team members and check the quality of their work.

QUALIFICATIONS

Education Level

Technical Diploma

Experience/Background

Minimum 4 years

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

IT Operations

DIVISION:

BTS Business Technology Services

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable