Milestone Technologies, Inc.

Supervisor, International Pay Services

Milestone Technologies, Inc.  •  Hyderabad, IN (Onsite)  •  3 months ago
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Job Description

The Supervisor – International Pay Services is responsible for governance, compliance, operational oversight, and strategic management of multi‑country payroll operations across APAC, EMEA, LATAM and NORAM (excluding US domestic payroll). The role ensures payroll accuracy, statutory compliance, and alignment with internal control standards through structured review frameworks, vendor governance, and disciplined stakeholder engagement. This position leads a distributed team of payroll specialists, driving accountability, process standardization, audit readiness, and scalable payroll operations. The role functions as a central governance authority to ensure operational excellence while reducing execution risk and key‑person dependency.

Core Accountabilities

  • Lead end‑to‑end payroll governance across multiple international entities through structured review discipline and vendor oversight.
  • Own the payroll lifecycle from input validation to funding approvals and establish structured review checkpoints.
  • Validate gross‑to‑net outputs and ensure documentation controls for payroll and off‑cycle transactions.
  • Standardize review methodologies while accommodating country‑specific statutory frameworks.
  • Maintain audit‑ready documentation and robust payroll control frameworks.

Leadership & Team Accountability

  • Provide structured leadership and direction to the payroll team.
  • Set clear performance expectations, operational standards, and accountability frameworks.
  • Build communication and escalation standards ensuring transparency and timely resolution of issues.
  • Strengthen team capability through training, knowledge transfer, and succession planning.

Workday & System Governance

  • Oversee payroll‑impacting Workday configuration changes and integrations.
  • Validate system configuration updates prior to payroll impact.
  • Partner with PXBP, PX Systems & Ops teams for testing, change management, and governance signoffs.
  • Strengthen Workday ticketing governance and system documentation to reduce key‑person dependency and adhere to SLA.

Risk Management, Audit & Preventive Controls

  • Drive root‑cause analysis for payroll errors, discrepancies, and escalations.
  • Implement corrective and preventive control frameworks, including statutory validations and termination controls.
  • Strengthen vendor governance standards and minimize compliance exposure.

Experience & Competencies

  • 8 to12+ years of multi‑country payroll experience across APAC, EMEA, LATAM and NORAM.
  • Demonstrated leadership experience managing and developing multi‑regional teams.
  • Experience with multi‑country statutory compliance, payroll audits, and vendor management.
  • Advanced proficiency in Workday payroll‑impacting areas, including Time & Absence and payroll configuration oversight.
  • Strong stakeholder engagement skills with ability to partner with PX, Finance, vendors, and senior leadership.
Milestone Technologies, Inc.

About Milestone Technologies, Inc.

Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.

We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization.

Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.

Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Follow us on:

Facebook: https://www.facebook.com/MilestoneTechnologiesInc

Twitter: https://twitter.com/MilestoneTech

Blog: https://milestone.tech/blog/

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Fremont, California
Year Founded
1997
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