Job Description

Position Summary

The Inbound/Outbound Supervisor is responsible for overseeing daily receiving and shipping operations to ensure accurate, timely, and efficient movement of goods within DAISO USA’s distribution center. This role leads a team of warehouse associates, monitors inventory transactions, and enforces safety and operational standards to meet productivity and service goals.

Key Responsibilities

• Supervise and coordinate all inbound receiving and outbound shipping processes
• Ensure timely unloading, staging, picking, packing, and shipping of products
• Oversee putaway and stock rotation in collaboration with inventory and replenishment teams
• Communicate with vendors, carriers, and internal departments to resolve discrepancies and support workflow
• Train, coach, and schedule warehouse staff across multiple shifts
• Monitor team performance, enforce standards, and support corrective actions when necessary
• Utilize Warehouse Management Systems (WMS) to track inventory movement and maintain accurate documentation
• Conduct routine cycle counts and ensure inventory accuracy
• Enforce safety protocols in accordance with OSHA and DAISO policies
• Maintain a clean, organized, and safe warehouse environment
• Participate in incident investigations and ensure corrective actions are implemented

Qualifications

• High school diploma or GED (preferred)
• 3–5 years of warehouse experience, with 2+ years in a supervisory or lead capacity
• Knowledge of inbound and outbound logistics operations
• Familiarity with WMS, RF scanning, and shipping systems
• Experience operating forklifts or warehouse equipment (certification preferred)
• Strong communication, leadership, and organizational skills
• Ability to multitask and make decisions in a fast-paced environment

Physical Requirements

• Ability to lift, carry, push, and pull up to 40 lbs
• Frequent standing, walking, bending, and reaching
• Ability to work in warehouse conditions with variable noise, dust, and temperature levels

Work Environment

• Indoor distribution center setting
• Shift-based schedule; weekend and evening availability required
• Regular interaction with warehouse teams, leads, and external partners

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