The Inbound/Outbound Supervisor is responsible for overseeing daily receiving and shipping operations to ensure accurate, timely, and efficient movement of goods within DAISO USA’s distribution center. This role leads a team of warehouse associates, monitors inventory transactions, and enforces safety and operational standards to meet productivity and service goals.
Supervise and coordinate all inbound receiving and outbound shipping processes
Ensure timely unloading, staging, picking, packing, and shipping of products
Oversee putaway and stock rotation in collaboration with inventory and replenishment teams
Communicate with vendors, carriers, and internal departments to resolve discrepancies and support workflow
Train, coach, and schedule warehouse staff across multiple shifts
Monitor team performance, enforce standards, and support corrective actions when necessary
Utilize Warehouse Management Systems (WMS) to track inventory movement and maintain accurate documentation
Conduct routine cycle counts and ensure inventory accuracy
Enforce safety protocols in accordance with OSHA and DAISO policies
Maintain a clean, organized, and safe warehouse environment
Participate in incident investigations and ensure corrective actions are implemented
High school diploma or GED (preferred)
3–5 years of warehouse experience, with 2+ years in a supervisory or lead capacity
Knowledge of inbound and outbound logistics operations
Familiarity with WMS, RF scanning, and shipping systems
Experience operating forklifts or warehouse equipment (certification preferred)
Strong communication, leadership, and organizational skills
Ability to multitask and make decisions in a fast-paced environment
Ability to lift, carry, push, and pull up to 40 lbs
Frequent standing, walking, bending, and reaching
Ability to work in warehouse conditions with variable noise, dust, and temperature levels
Indoor distribution center setting
Shift-based schedule; weekend and evening availability required
Regular interaction with warehouse teams, leads, and external partners
DAISO is a globally recognized Japanese value retailer, offering an extensive range of quality products at unbeatable prices to enhance everyday life. From stationery and kitchen essentials to cosmetics, home goods, and more, our diverse selection brings affordability and innovation to customers worldwide. With 200+ stores across the U.S. and 6000 locations globally—and growing!
