Job Description

Supervise the team responsible for ensuring products arrive to the correct locations timely as well as the accurate filing of Customer Profile entries.

KEY DUTIES AND RESPONSIBILITIES

• Supervise, train, provide performance feedback, and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
• Work with customers directly to manage escalations
• Manage, monitor, and maintain records on required documents; and resolve all issues to obtain customs clearance
• Understand customer’s business, requirements, and rate structure; issue invoices for services rendered and accrue costs in system
• Support internal/customer metrics

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Make recommendations to continuously improve processes and team efficiency

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• 5 years’ import/export or logistics management environment experience
• Demonstrated supervisory skills with emphasis on guiding and developing a team, communications, and planning
• Proficient computer skills including Microsoft Office Suite
• Excellent verbal and written communication skills with the ability to interact with internal and external customers
• Ability to think strategically with supporting analytical and problem-solving skills, including the ability to deal with ambiguity
• Excellent organizational skills and ability to function in a fast-paces, highly visible, and changing environment
• Ability to function at a high level of effectiveness, flexibility, autonomy, and initiative without daily interaction with management

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.