Job Description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Clarksville, 1000 Boolean Drive Clarksville, TN

Division: Solutions
Job Posting Title: Supervisor, Implementations
Time Type: Full Time

They are responsible for the coordination and delivery of training courses that are required by DSV and the client. The programs would include but are not limited to quality control, work measurement, manufacturing methods, safety, and work instructions. He/she will be responsible to assist in oversight & maintenance of the site regarding site procedures & work instructions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop self and always maintain knowledge in relevant fields.
• Monitor, measure, and report in-staff training and development plans and achievements within agreed formats and time.
• Facilitate shift training on safety, operations, quality, standard updates, and procedure updates.
• Facilitate safety training and Associate awareness of regulatory requirements including general awareness and function specific hazardous material handling.
• Implement OJT training programs, as required, to improve site performance.
• Conduct and supervise training and development programs for employees.
• Plan and deliver OJT training courses and programs necessary to meet training need while keeping in consultation with department heads.
• Ensure all training information is entered into the data base.
• Ensure site safety & training programs meet all regulatory, DSV and client requirements.
• Ensure site programs are audit ready to meet ISO (client) & 5-Star (DSV) requirements.
• Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.
• Plan, develop and implement strategy for staff training and development, establish and maintain appropriate systems for measuring necessary aspects of staff training and development.
• Responsible for equipment operator training, certifications, documentation, and record keeping.
• Issue all certification cards and Safety card to all associates with new hire and renewals.
• Answer (or find the answer) to any questions associates may have.
• Work closely with Management team and the operations department to help ensure that the business/operational needs are being met. Conduct and/or assist with operational investigations and recommend preventive actions.
• Evaluate all Associates skill levels to identify outages and retrain all Associates on any updates.
• Ensure all information is communicated with your manager.
• Special requirements (OT, vision, strength, etc.). Needs to be flexible with scheduling, could be required to change days and hours of work for training purposes.
• Establishes effective lines of communication and feedback with Operational Leadership to ensure prompt attention and resolution of conditions that adversely affect safety & training.
• Maintain accident statistics, analyze trends, and propose and take remedial action where necessary.
• Ensure the implementation of the Emergency management System (EMS) procedures and monitor its effectiveness by undertaking fire evacuation and serve weather drills at the facility at least once a year.
• Ensure safety programs are in place and conduct new hire training for safety and quality.
• Ensure all employees are trained and can identify potential hazards in the workplace.
• Work to become certified on all relevant site equipment to enhance training through insight, experience, and knowledge.

OTHER DUTIES (Site Specific)

• Performs other duties as assigned.
• Work overtime as dictated by business whether mandatory or voluntary.

SUPERVISORY RESPONSIBILITIES

• None

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• Must have a high school diploma or general education degree (GED).
• 2 years’ experience in training and/or warehousing
• Knowledge of inventory management procedures and warehouse terminology and practices required.

Certificates, Licenses, Registrations or Professional Designations

• Satisfactory completion of a forklift training program

Other

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

• Proficient computer knowledge and internet capabilities
• Must be proficient in Microsoft Office (Excel, Word, and Power Point)
• RF Scanners
• WMS functions

Language Skills

• English (reading, writing, verbal)
• Excellent oral and written communication skills

Mathematical Skills

• Intermediate

Other

• Positive and pleasant attitude, and excellent “people” skills
• Excellent organizational skills
• Strong confidentially skills
• Able to work un-supervised
• Special requirements (OT, vision, strength, etc.) Need to be flexible with scheduling, could be required to change days and hours of work for training purposes

PREFERRED QUALIFICATIONS

• Forklift certification: Ability to drive a sit-down electric forklift.
• Undergraduate degree in business or related field
• Experience in developing training programs
• 5 years’ experience in training and/or warehousing

CORE COMPETENCIES

Leader of Others

☒ Accountability

☒ Business Acumen

☒ Communication / Building Partnership

☒ Developing Oneself

☒ Developing Others

☒ Drive for Results

☒ Embracing Change

☒ Problem Solving

☒ Empowerment

☒ Leadership Excellence

☒ Leading Change

☒ Problem Solving

Independent Contributor

☐ Accountability

☐ Communication / Building Partnership

☐ Customer Orientation

☐ Developing Oneself

☐ Drive for Results

☐ Embracing Change

☐ Problem Solving

☐ Professional Competencies

PHYSICAL DEMANDS

Occasionally

• Bending

Frequently

• Walking and Standing

Constantly

• Sitting

Ability to Lift/Carry and Push/Pull

• 11-20 pounds

• Reach above shoulder, squat, or kneel.

Other Physical Requirements:

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

For this position, the expected base pay range is $82,000.00 – $98,000.00 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook