Full time
Rotating Shift
Position Purpose
As a Supervisor in the Intellectual and Developmental Disabilities department, you will play a key leadership role in supporting staff and ensuring high-quality care for individuals with intellectual disabilities. You will oversee daily operations, provide supervision and training, and foster a collaborative, person-centered environment that aligns with Pittsburgh Mercy’s mission and values.
What You Will Do
Staff Supervision & Development: Provide leadership, coaching, and performance management to direct care staff. Coordinate staffing schedules and ensure adequate coverage.
Training & Compliance: Oversee onboarding and ongoing training to ensure staff meet regulatory and organizational standards.
Operational Oversight: Manage day-to-day operations of the program, ensuring quality service delivery and adherence to policies.
Relationship Building: Foster strong relationships with individuals served families, staff, and external partners.
Problem Solving & Conflict Resolution: Address concerns and resolve conflicts in a timely, professional manner.
Continuous Improvement: Participate in quality assurance initiatives and contribute to program development and innovation.
Minimum Qualifications
Master’s degree or above from an accredited college or university and at least 1 year of experience working directly with individuals with intellectual disabilities
OR
Bachelor’s degree from an accredited college or university and at least 3 years of experience working directly with individuals with intellectual disabilities
Additional Requirements:
Strong communication, organizational, and leadership skills
Experience in staff supervision and training
Ability to work collaboratively in a team-oriented environment
Valid Driver’s License and access to transportation
Required clearances and pre-employment screenings
Position Highlights & Benefits
Benefits Start Day 1 of Employment
Medical, Dental, Vision, and Life Insurance
403(b) Retirement Plan
Paid Time Off (PTO) and Paid Holidays
About Pittsburgh Mercy
Pittsburgh Mercy is a community-based health and human services organization that provides person-centered care to some of the region’s most vulnerable populations. We work in homes, neighborhoods, and other familiar settings, partnering with individuals and families to plan, develop, and monitor care that meets their unique needs.
Our mission is to be a compassionate, transforming presence within our communities. We offer help – and hope – to people experiencing:
Mental illness and substance use disorders
Physical health challenges
Intellectual disabilities
Traumatic Circumstances, including home
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.
