Hilton Grand Vacations

Supervisor Housekeeping

Hilton Grand Vacations  •  North Carolina (Onsite)  •  3 days ago
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Job Description

We seek team members passionate about building lasting vacation memories for owners/guests visiting our resort properties!

This is an outstanding opportunity if you enjoy helping guests and owners make memories of a lifetime by enjoying vacations. We have a fun, encouraging culture with top-notch training and benefits.

Why Do Team Members Like Working For Us:

  • Competitive base pay
  • Daily Pay* - get your earned pay any time before payday
  • Recognition Programs and Rewards
  • Travel programs
  • 401(k) program with company match
  • Employee stock purchase program
  • Paid Holidays, Sick days, and Generous Paid Time Off Program
  • Tuition reimbursement
  • Numerous learning and career advancement opportunities

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for performing your position's responsibilities in alignment with Hilton Grand Vacations culture by performing the following tasks to the highest standards:

  • Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees
  • Maintain room inventory timely and efficiently for the Front Desk
  • Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness
  • Displays professional image at all times through appearance, dress, and conduct
  • Ensures hotel complies with all federal, state, and local laws, including OSHA

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • High School Diploma/GED
  • 1-3 years of related experience
  • Basic computer skills
  • Proficient English language to communicate both verbally and in writing with guests, owners, co-workers, and fully comprehend job assignments

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don't hesitate to get in touch with us to request accommodation.

As a Housekeeping Supervisor, you would be responsible for performing your position's responsibilities in alignment with Hilton Grand Vacations culture by performing the following tasks to the highest standards:

Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees

Maintain room inventory timely and efficiently for the Front Desk

Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met

Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness

Displays professional image at all times through appearance, dress, and conduct

Ensures hotel complies with all federal, state, and local laws, including OSHA

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • High School Diploma/GED
  • 1-3 years of related experience
  • Basic computer skills
  • Proficient English language to communicate both verbally and in writing with guests, owners, co-workers, and fully comprehend job assignments

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don't hesitate to get in touch with us to request accommodation.

Hilton Grand Vacations

About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Orlando, FL
Year Founded
1992
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