The primary role of the Guest Room Dining Supervisor at The Charleston Placeis to supervisestaff while providing efficient,friendly,and excellent customer serviceWhile no job description can provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
DUTIES & RESPONSIBILITIES
Assistwith scheduling and planning monthly staff meetings and encouraging a sense of teamwork and respect between all lounge associates.
Supervise staff; interview, hire, and trainfresh staff;assistin preparing yearly performance appraisals.
Achieveobjectivesthroughexample, direction, and delegations.
Assign duties for shifts;assistin opening and closing of shifts.
Ensure completion of all staff daily and weekly duties at the end of a shift.
Monitor food usage during shift to ensure proper food presentation throughout food service times.
Schedule proper maintenance of equipment and proper cleaning of lounge furniture.
Attend to andanticipateguests’ needs.
Maintain stock atappropriate levelsand complete all side work.
Assistin other areas as needed.
REQUIRED SKILLS & EXPERIENCE
Serve Safe and Tipstraining.
Ability to communicate withrestaurantguests, suppliers, and colleaguesto theirunderstanding
Ability to provide friendly, efficient, and courteous service to guests.
Abilitytowork under pressure, be organized, self-motivated,and work well with others.
Knowledge of hotel property and operating hours of each guest service area.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
Must be able to lift equipment, supplies, etc. of at least 30 pounds; push and pull equipment, supplies, etc., at least 75 pounds
Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
The role may require extended periods of time on your feet, especially during peak hotel hours or events.
Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
_______________________________________________________________________________
BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.
Founded in 2021, BHC is a Charleston, SC-based luxury urban resort destination whose sole purpose is to create meaningful ways for people to connect and share extraordinary experiences. With a focus on generational ownership and longstanding partnerships, BHC is building a portfolio of interconnected hospitality and entertainment experiences designed to stimulate the senses and enrich lives. The collection originated with the acquisition of BHC’s flagship property The Charleston Place, a landmark in the heart of historic downtown Charleston, and has continued to grow with the development of The Cooper, downtown Charleston’s only luxury waterfront hotel, opening in 2026; Sorelle, a multi-level Italian restaurant concept; The Riviera Theater, a revitalized iconic entertainment venue; and Credit One Stadium, a world-class venue for sports and entertainment.
