About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.
About Jumeirah Olhahali Island:
Jumeirah Olhahali Island in the Maldives is a contemporary island retreat set in the crystal-clear waters of the Indian Ocean. Surrounded by natural beauty, the resort features a collection of beach and over-water villas blending modern design with Maldivian charm. Guests can enjoy curated wellness experiences, diverse dining options with ocean views, and a wide range of leisure activities, including water sports, a fitness center, and an infinity pool.
About the Job:
An exciting opportunity has arisen for a Restaurant Supervisor to join the F&B team in Jumeirah Olhahali Island
The main duties and responsibilities of this role include:
Team Leadership & Service Excellence
Oversee and manage a team of waiters, hosts/hostesses, and restaurant captains, ensuring consistently high levels of service in line with luxury resort standards.
Provide continuous training to team members on fine-dining service, menu knowledge, upselling techniques, allergen awareness, and health & safety procedures.
Foster a positive and motivating work environment where team members feel supported, engaged, and committed to delivering exceptional guest experiences.
Guest Experience & Service Quality
Ensure every guest enjoys a memorable, personalized dining experience. Regularly engage with guests to understand their preferences and provide tailored recommendations on food and beverage selections.
Address guest concerns or complaints promptly, professionally, and empathetically, ensuring full satisfaction and immediate service recovery when required.
Restaurant Operations Management
Oversee daily restaurant operations, ensuring the dining area is clean, well-organized, and elegantly presented at all times.
Supervise mise-en-place, table setup, and service readiness for regular operations, special events, and themed dining nights.
Monitor inventory levels of restaurant supplies, including tableware, linen, condiments, and service equipment, ensuring everything is adequately stocked.
Menu Coordination & Culinary Collaboration
Collaborate with the Executive Chef on menu updates, special dishes, tasting menus, and seasonal offerings that reflect the resort’s luxury identity.
Suggest food and beverage pairings to enhance the dining experience, including wine recommendations and specialty dishes for themed evenings.
Compliance, Hygiene & Safety
Ensure all team members adhere to responsible service practices, including monitoring guest wellbeing and preventing overindulgence.
Guarantee full compliance with all local and international food safety regulations, hygiene standards, and HACCP guidelines.
Maintain impeccable cleanliness in the restaurant and ensure proper handling of food, beverages, and service equipment.
Financial Management & Performance Monitoring
Assist in preparing and managing the restaurant’s budget, controlling costs related to food, staffing, and operational expenses without compromising quality.
Track daily revenue, analyze trends, and adjust operational strategies to support optimal financial performance.
Implement pricing strategies aligned with the resort’s luxury positioning while maintaining profitability.
Event Coordination & Promotions
Organize themed dining nights, culinary events, and promotional experiences that elevate guest engagement and showcase the resort’s uniqueness.
Sustainability & Best Practices
Promote eco-friendly practices such as minimizing waste, responsible sourcing, and reducing single-use materials.
Support initiatives that feature local and organic ingredients, enhancing the resort’s sustainability mission.
Reporting & Interdepartmental Collaboration
Provide regular reports on restaurant performance, guest satisfaction, and operational challenges to senior management.
Collaborate closely with management, kitchen teams, housekeeping, and events coordinators to ensure seamless operations and outstanding guest satisfaction.
Innovation & Continuous Improvement
Stay updated with global dining trends, service techniques, and hospitality innovations.
Introduce new service concepts, dining experiences, or enhancements that align with the resort’s luxury brand and keep the restaurant fresh and appealing.
About You:
The ideal candidate for this position will have the following experience and qualifications:
About the Benefits:
At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.
Benefits include:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa.
In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
