Duties & Responsibilities (Quality)
o Managing and maintaining overall customer quality and internal system KPIs o Quality guarantees for products related to factory production and overseas imports o Managing long-term maintenance and development capabilities for quality competitiveness and knowledge required by clients - Role of work collaboration and communication intervention between team members and other departments o Routine AUDIT and improvement requirements tracking of outsourced partners for customer requirements (HKMC, GM) o Quality system, quality control and quality assurance LEVEL UP activities of outsourced suppliers o Continuous quality data management and on-site inspection of customer requirements of outsourced partners o New development PROJECT CFT activities and quality requirements Collaborate with other departments (development, sales, purchase, production) o Whether a process audit of a new outsourced partner and a decision on the adoption of the development of a new partner are made o Establish company quality policies and goals and maintain support o Internal maintenance and external audit of the quality certification system (IATF 16949/ ISO14001/ ISO 45001) o Determining and maintaining the accuracy and acceptance of internal manufacturing process product quality for customer requirements or customer satisfaction o Development and maintenance of quality documents o Quality system and tool training for internal departments (purchase, production, sales, CS, logistics) o Quality improvement measures for customer complaints (8D REPORT), process improvement plans, follow-up management for continuous improvement, and quality assurance communication with customers
<Requirements>
- At least 10 years of experience in automotive and quality fields - OEM (HKMC, GM, RENO, SSANGYONG) and TIER 1 Customer Requirements and Quality Assurance Work Experience - Requires effective communication and efficient management of internal and external ISSUE
- MS OFFIC and PRESENTATION SKILL possible - English (writing, speaking) - Ability to run an organization for leadership and long-term vision among team members - IATF 16949 / ISO 14001 / ISO 45001 Internal Auditor and System Auditor - Quality Computing System (SAP, QIS)
<Functional Expertise>
- CORE TOOL / BIQS / Quality 5 Star / SQ-MARK / 5S / 4M / Reliability Test - Overall quality tooling techniques and development tooling knowledge - 6 SIGMA, LEAN
<Understanding the Business>
- Understand quality problem handling / troubleshooting / continuous improvement procedures and operational capabilities of the relevant systems through customer-centric thinking - Understand quality/environment/safety and health management system manuals, procedures, and guidance capabilities - Understand the requirements and associated systems and documentation capabilities of each OEM - Quality operation management and activities of outsourced partners - Understand quality LAB operations and reliability testing capabilities - Understanding Automotive Development PROCESS Capabilities
<Working Experience &/Or Technical Knowledge>
- IATF 16949 / ISO 14001 / ISO 45001 Internal Auditor or Certified Auditor - MS OFFICE / PRESENTATION SKILL Ability Required - PROBLEM SOLVING ABILITY FOR INTERNAL/EXTERNAL ISSUE - HKMC (5-STAR/SQ), GM (BIQS) experienced worker
<Education &/Or Professional Certification>
- Quality-related major completion - College graduates or higher - Car Quality Team Leader and 10+ years of experience in quality - English proficiency (speaking, writing)
Manager's comment
CRITICAL CHARACTERISTICS / BEHAVIORS THAT ARE REQUIRED FOR GOOD PERFORMANCE
- Need to communicate with customers in case of quality problems - Need customer PRESENTATION SKILL ability to improve quality - Always on standby for night and holiday customer complaint handling - Quality techniques and reliability testing, problem-solving analysis capabilities are required
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.
You repair your home and car with the tools we provide. Your car and your phone are secured with our fasteners. And the roads you drive on, the bridges you cross, the energy you consume, all of these most likely came to you via one of our infrastructure systems.
We join forces to bring together the best of the best to create practical, meaningful products and services that make life easier—empowering people to do better, safer, more significant work. Innovation and excellence have powered our success, but we know there’s more we can do for the world and those who make it. Across our businesses, we’re investing in breakthrough innovation and digital excellence, striving for outperformance and increasing our focus on social responsibility.
We define success as: delivering value to our customers, colleagues and communities. Our commitment to quality, safety and sustainability helps us on our path to becoming the type of uniquely human-centered global industrial company that keeps every stakeholder in mind, while helping to make the world better.
