If you are an existing employee of South Shore Health then please apply through the internal career site.
Requisition Number:
R-23385
Facility:
LOC0001 - 55 Fogg Road55 Fogg Road
Weymouth, MA 02190
Department Name:
SSH Patient Access
Status:
Full time
Budgeted Hours:
40
Shift:
Evening (United States of America)Under the direction and guidence of the Patient Access Manager, the frontline supervisor is responsible to manage day to day operations for the Patient Access Department, insuring that employees perform multiple task necessary to register patient.
Compensation Pay Range:
$57,400.00 - $82,100.00
1 - Supervisors Patient Access Senior Patient Registration Officers and Patient Access Coordinators.
a - Is a content expert for Patient Registration services.
2 - Manages Human Resources.
a - Conducts timely work performance evaluations (annual).
b - Recommends hiring,/termination of employees.
c - Manages performance using coaching, counseling and corrective actions.
d - Staffs to budget.
e - Manages appeal process for time off.
f - Understands and can interpret hospital policy and procedures for staff.
3 - Develops staff.
a - Provides initial orientation for new staff members.
b - Monitors and provides feedback regarding department standard goals
c - Works collaboratively with training coordinators regarding employee needs/competencies.
d - Assures crosstraining of employees to function in all areas of the department/unit.
e - Conducts monthly staff meetings cascading information to employees in a timely manner.
f - Insures that staff is provided adequate time for participation in meetings/inservices.
4 - Technology – Embraces technological solutions to work processes and practices.
a - Able to function using department computer programs.
b - Can manage payroll (API) on line.
c - Is able to do a HRAF on line
d - Can create a job requisition on line
e - Can use the Absence Database and determine when follow-up is needed.
f - Can use Aces Database
g - Directs downtime procedures
h - Able to function using Microsoft products.
5 - Safety Awareness – Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment.
a - Understands Leadership role during hospital codes (e.g. Code Disaster, Code Red).
b - Adheres to universal precautions and respiratory etiquette guidelines.
c - Adheres and assists staff to understand patient identification policy/procedure and can manage corrective action for related performance.
6 - Leadership Standards
a - Develops a Personal Action Plan.
b - Submits 90 day plans and outcomes within specified time frames
c - Attends 40 hrs of leadership development and training per year.
d - Maintains one efficiency for team/unit per year.
Minimum Education - Preferred
Two (2) years of college preferred; Bachelors degree preferred
Minimum Work Experience
Minimum of five (5) years of progressively responsible experience preferred.
Three to five (3-5) years of Patient Registration experience preferred.
Required additional Knowledge, and Abilities
Knowledge of the hospital's information system Good Interpersonal skills Strong communication skills
Full time evening shift every other weekend 3-1130
Responsibilities if Required:
Education if Required:
License/Registration/Certification Requirements:
South Shore Health is a not-for-profit, tax-exempt, charitable health system offering primary and specialty care, hospital care, surgical care, home health and community care, and preventive and wellness services. South Shore Health is the largest independent health system in Southeastern Massachusetts.
South Shore Health comprises South Shore Hospital, South Shore Medical Center, South Shore VNA, Health Express, South Shore Health Foundation, and The Friends of South Shore Health.
We also work with academic medical centers in Boston to bring advanced medical care to our community. Our partners include:
-Boston Children's Hospital
-Brigham and Women's Hospital
-Dana-Farber Cancer Institute
Please visit SouthShoreHealth.org/careers to see all of our career opportunities.
