Job Description

A healthcare organization is seeking a proactive and hands-on Clinical Intake Office Supervisor to oversee daily operations across multiple intake offices in Brooklyn and Monsey.

The organization has four office locations, three of which are currently active. This individual will be responsible for ensuring each office operates efficiently, employees work together effectively, and any operational challenges are addressed promptly.

The ideal candidate is a positive, professional, and approachable leader who understands team dynamics, knows how to manage employees, and can maintain accountability while fostering a supportive work environment.

This position requires regular in-person visits to the offices, active involvement in daily operations, and consistent communication with senior leadership.

Key Responsibilities

• Supervise daily operations across multiple clinical intake offices.
• Oversee three active offices while supporting operational readiness across four locations.
• Visit office locations in Williamsburg, the Nostrand/East Brooklyn area, and Monsey.
• Ensure each office operates smoothly, efficiently, and professionally.
• Provide hands-on leadership, guidance, and support to office employees.
• Monitor staff performance, productivity, and daily workflow.
• Maintain a positive, organized, and team-oriented work environment.
• Identify and troubleshoot operational challenges as they arise.
• Resolve employee concerns and workflow issues promptly and professionally.
• Ensure clear communication and coordination between office locations.
• Hold employees accountable while encouraging teamwork and collaboration.
• Attend weekly management meetings to provide operational updates.
• Communicate progress, challenges, and recommendations to the COO and Director of Programs.
• Identify opportunities to improve office organization, efficiency, and team performance.
• Follow up consistently to ensure operational issues are resolved.

Qualifications

• Previous supervisory or team leadership experience preferred.
• Strong understanding of team management and daily office operations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to supervise employees while maintaining a positive and professional atmosphere.
• Strong organizational skills and attention to detail.
• Hands-on leadership style with a proactive approach to resolving issues.
• Ability to monitor multiple locations and manage competing priorities.
• Strong follow-through and ability to maintain employee accountability.
• Professional, approachable, and team-oriented personality.
• Comfortable communicating directly with senior leadership.
• Healthcare or clinical office experience is a plus.

📍 Location: Williamsburg, Nostrand/East Brooklyn & Monsey, NY

💼 Type: Full-time, multi-location with in-person office visits

💰 Salary: $50,000–$60,000/year

📩 To apply, send your resume to BriendyS@SwiftStaffingGroup.com

Subject line: Clinical Intake Office Supervisor | Job ID #3704075

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