Job Description

HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Role and Responsibilities

Main Purpose of the Job
To assist SMOC&FD to ensure delivery of high standard centralised flight planning services for the company.

Main Areas of Responsibility

• Create operational flight plans in accordance with applicable regulations and HKEA policies, standards and procedures;
• Assist to maintain and update flight planning system database during non-office hours;
• Liaise closely with the Navigation team to ensure all NOTAMs affecting company routes are properly reviewed and incorporated into necessary updates.
• Seek advice from superior to make decision significantly affecting the operational security and/or decision regarding safety risk tolerability with respect to the safety and/or security of aircraft operations;
• Provide necessary assistance and support to the Commander in the safe conduct of each flight;
• Assist SMOC&FD to investigate and recommend corrective actions against ASR and/or crew reports;
• Assist SMOC&FD in Flight Dispatch administrative tasks;
• Assist SMOC&FD to manage the operations of Airport Briefing Office;
• Supervise, mentor and motivate subordinates in the conduct of their duties to ensure a cohesive and positive work environment;
• Cooperate with DMFOCC regarding day-of-operations service irregularities and disruptions;
• Assess subordinates proficiency and competency, in accordance with IATA Operational Safety Audit (IOSA) requirements in carrying out their duties and to keep SMOC&FD or MOC&FD updated as required;
• Monitor Flight Dispatch workload in times of disruptions and proactively assist and/or redirect resources as necessary;
• Implement continuous improvements to work processes, policies, and procedures;
• Develop a professional and positive attitude towards work and encourage the same from staff through personal action;
• Support Flight Dispatch management in the daily administration of the section, meetings, conferences;
• Apply overflight clearance with ATC authorities for ad-hoc flight rerouting and delivery flights;
• Liaise closely with external service provider, ensure all the procedure is complied with company policy and requirement;
• Support Commander for operations control decisions in all phases of flight by timely provision of latest information that may affect the safety of flight;
• Maintain own competence in the role of Officer, Flight Dispatch, stand-in duty where required;
• Participate in specific working group as assigned by superiors;
• Perform ad-hoc duties as assigned by superiors.

Qualifications

• Secondary educated or equivalent;
• Minimum 3 years experience in airline operations control and/or flight dispatch duties;
• Has satisfactorily completed a formal training course as a flight operations officer or flight dispatcher;
• Met the English language proficiency requirements of:
• ‘Level 3’ or above in English language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or;
• ‘Grade E’ in Use of English or Literature in English in the Hong Kong Advanced Level Examination (HKALE) or;
• A colleage diploma (except major in Chinese language stream) or above awarded in Hong Kong or an English-speaking country;
• Good command of both spoken and written Chinese, knowledge of Putonghua is preferred but not essential;
• Broad knowledge in electronic flight planning system, with prior experience in Skywise/Navblue flight planning system a definite advantage;
• Willing to work shift duties with early start and/or late finish (including overnight shift).

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!