We are looking for a Field Service Supervisor to lead and develop a team of approximately 10 to 20 field service engineers, ensuring efficient and high‑quality service delivery to our customers.
Main Responsibilities
Manage the daily operations of the Field Service team, ensuring work orders are completed on time and within budget.
Monitor team performance through KPI benchmarking, utilization levels, and continuous improvement initiatives.
Act as a key partner to stakeholders such as scheduling, technical support, and business units.
Conduct recruitment, onboarding, training, certifications, performance evaluations, and other personnel actions in alignment with the Field Service Manager.
Support the development of team members through mentoring and skill enhancement.
Collaborate with the Field Service Manager to optimize processes and Field Service activities.
Lead by example, maintaining a strong focus on safety, quality, and customer satisfaction.
JBT Marel is a leading global provider of integrated technology, equipment, software, and services to the food and beverage industry. Driven by a singular purpose—to transform the future of food—we empower businesses to stay ahead in a rapidly evolving market.
Whether you operate in animal protein, plant-based products, fresh produce, ready meals, beverages, or beyond, we’re here to work with you. We combine transformative technology, applied knowledge, and holistic thinking to solve your most pressing challenges and support your most ambitious goals.
JBT Marel unites JBT and Marel, two pioneering companies with complementary strengths. With our combined portfolios, we’re exceptionally well-equipped to provide you with precisely the solutions you need. And with a global team of talented professionals and a presence in over 30 countries, we offer a world of expertise and service excellence.
Guided by sustainability and working in close partnership, we’re here to help you make a meaningful difference. Together, let’s transform the future of food.
*The JBT Marel trademark is current undergoing registration and in some jurisdictions may already be registered. We reserve all rights in connection with enforcement and protection of our trademark.
