Job Description

Responsible for supervising the work activities of Environmental Services personnel.

Job Title: Supervisor EVS

Department: Environmental Services

Reports To: Manager EVS

FLSA Designation: Exempt

License Type: Non-Gaming

Salary Range: $67,000-$82,000

Essential Job Functions:

• Adheres to standards and operating procedures as outlined in the casino EVS Manual
• Maintain an inspection program for all EVS responsible areas
• Maintain the approved preventative maintenance program on all equipment
• Be familiar with and ensure safe and proper use of all equipment and chemicals
• Maintain a safety program to ensure all team members have a safe work environment
• Control supplies and inventory in the department. Frequently update yourself on new products and materials for continuous operational improvement.
• Conduct the approved departmental training program to ensure all team members are properly trained to their assigned task
• Ensure all team member performance appraisals are completed in a timely manner and appropriate feedback is administered
• Conduct inspections on all casino and non-gaming EVS areas daily
• Fill all reasonable guest requests or place guest in contact with appropriate person for assistance
• Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures
• Must maintain the strictest confidence of all confidential and proprietary information disclosed by the casino entity or by a guest of casino
• Address team member questions and concerns
• Develop, implement, maintain and monitor an effective team member relations program through effective communication
• Fosters and maintains positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship
• Hires, trains, coaches, assess and review the job performance of subordinates including both non-exempt and exempt team members
• Continue professional development of self and subordinates as well as assist all team members with career planning and counseling as needed
• Maintain a high level of professional appearance, demeanor, ethics and image of self and subordinates
• Conduct and attends all regular departmental meetings as well as other related meetings
• Maintains an appropriate level of community affairs involvement
• Completes necessary reports in a timely manner to meet deadlines
• Ability to adjust or balance the size of staff daily to maximize productivity or control labor costs without sacrificing customer service
• Ability to identify circumstances or incidents that require the notification and/or approval of others
• All other duties as assigned

Qualifications:

• Associate’s degree preferable with emphasis in management, business, finance OR an equivalent combination of education and experience
• 2-3 years’ experience as an EVS Supervisor or equivalent combination of education and experience from the combined listed above
• Must possess training and problem solving skills
• Must have knowledge and experience in management/supervision
• Must have excellent guest service, interpersonal and organizational skills
• Knowledgeable of applicable federal, state, and local regulations
• Fully Competent in Google Suite
• Must be able to work flexible hours including evenings, weekends, and holidays
• Ability to communicate with team members and guests
• Ability to be a TEAM player
• Ability to successfully fulfill the pre-employment process
• Ability to obtain and maintain all necessary licensing

Working Conditions:

• Ability to work flexible shifts/days of the week, including holidays
• Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
• Must occasionally lift and lift up to 50 pounds
• Frequently required to stoop, crouch or kneel
• Ability to interact with others while maintaining a courteous and positive demeanor