Job Description

Ready to take ownership of high performance Data Center operations? In the role of Supervisor Data Center (m/f/x) you lead an on site technical team, ensure smooth daily operations, and cultivate excellent customer relationships. You drive a proactive, safe, and high performance environment at our Arvato Intralogistic site in Mörfelden-Walldorf while continuously improving processes and workflows. Are you on it?

Your Responsibilities

• Leadership & Team Development: You take charge of the professional and disciplinary leadership of your on site technical team and vendor staff. You empower your team, support their development, and foster a high performance, trust based work environment.
• Operational Management:You ensure the flawless execution of all daily Data Center activities — from task coordination and service delivery to escalation handling and workplace safety.
• Resource & Capacity Optimization: You plan work schedules efficiently, allocate resources smartly, and ensure optimal utilization of personnel and equipment.
• Process Excellence & Continuous Improvement: By analyzing KPIs, identifying improvement opportunities, and driving corrective actions, you establish a lean, structured, and continuously improving operational setup.
• Customer Relationship Management: You maintain strong, professional communication with customers, act as a company ambassador, and ensure that service levels, standards, and expectations are consistently met.
• Facility Management & Security: You oversee facility related tasks, ensure compliance with SOPs and safety guidelines, and maintain a secure, well organized work environment.

Your Profile

• You are flexible, resilient, and confident working within critical, fast paced technical environments.
• You possess excellent organizational skills, a sharp eye for detail, and a structured working style.
• You communicate clearly, effectively, and professionally — internally and externally.
• You can manage multiple priorities simultaneously without losing focus.
• Experience in logistics or white glove technical services is beneficial.
• Strong IT skills (Office 365, Microsoft Office) come naturally to you.
• You understand team dynamics, reporting structures, and customer centric operations.

Your Benefits

• Capital-Forming Benefits We support you with monthly contributions toward your financial future.
• Corporate Benefits: Take advantage of attractive discounts with numerous partner companies.
• Germany Ticket Subsidy: Receive financial support for your monthly public transport ticket and commute to work with ease.
• Informal Culture: We embrace an open, straightforward corporate culture based on mutual respect and equality.