Job Description

What's the Short Version?

The Supervisor, Credit Analysts delivers daily credit oversight and advanced credit expertise to ensure consistent execution of credit practices and sound risk decisions. This role mentors Credit Analysts and Senior Credit Analysts on complex credit reviews and escalations, supports customer issue resolution, and helps maintain a high‑quality credit experience aligned with SanMar's risk guidelines.

What Will You Be Doing?

• Assist Credit Analyst team with customer situations by discussing options, providing role clarity, encouraging ownership, and partnering on collaborative solutions to customers.
• Work closely with the Sales team to support customer needs, address credit considerations, and balance growth opportunities with sound risk management.
• Review credit applications by pulling credit reports, requesting trade references, and evaluating financial statements and other relevant information to make credit decisions within SanMar’s guidelines.
• Review and guide credit decisions made by Credit Analyst team to ensure consistency with established guidelines.
• Support escalations for complex credit applications, high-value accounts, and exception decisions by providing analysis, recommendations, and clear documentation.
• Partner with Analysts and Accounts Receivable on customer conversations involving financial statements, negotiations, guarantees, letters of credit, and other risk mitigation tools.
• Partner with Credit leadership and cross functional teams to support department objectives.
• Contribute to process improvements, training efforts, and evolving credit practices.
• Serve as a resource for guidance on credit judgment, customer strategy, and risk management.
• Perform other duties as assigned.
• Comply with all policies and standards.

What Are We Looking For?

• Bachelor's Degree or equivalent experience
• 4-6 years of experience in Credit, Accounts Receivable, or related financial roles
• Experience mentoring, coaching, or providing functional guidance to teammates
• Strong analytical, problem solving, and decision making skills
• Ability to manage risk while supporting customer and sales growth
• Demonstrated ability to provide clear, direct, and constructive feedback
• Strong organizational and time management skills with the ability to prioritize high impact work
• Demonstrates strong negotiating and decision-making ability
• Excellent verbal and written communication skills
• Ability to work effectively with both in office and remote staff
• Demonstrated alignment with SanMar’s values and commitment to teamwork
• Consistent, reliable attendance and professional demeanor

What's Our Offer?

Salary Range: You`ll earn between $32.56 - $43.27 on an hourly basis, depending on experience.

Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary.

Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

Additional Benefits:

• Comprehensive medical, dental, and vision benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave
• Pet insurance

What Should You Expect?

Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00-5:00 PST. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions. Quarterly travel may be required.