Job Description

About Challenge Unlimited:

At Challenge Unlimited, our vision is to become a national leader in providing employment services to people with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals with disabilities which will assist them to live, work, and participate in the community.

Challenge Unlimited is driven by its core values: community, helpfulness, abilities, leadership, learning, ethics, innovation, growth, and effective outcomes. It is these values that have powered Challenge Unlimited to its success and has helped over 600 disabled individuals find meaningful work across all of our locations.

Pay Rate: $18.20 per Hour

Shift: 6pm - 1am Full Time - Sunday - Saturday

Location: JBC Commissary - Charleston Naval Base

Reporting to the Project Manager, the Supervisor is responsible for supervising work-related opportunities for people who have different abilities to work with integrated teams and receive work support and development as needed—achieving the highest level of independence possible.

Supervises employees and clients in the performance of shelf stocking and janitorial cleaning duties at the assigned site; may be assigned to assist crew with completing required tasks. Back-up/alternate point of contact with site contract management. Provides training, support, and on-going feedback to all workers on job duties, proper procedures, and areas for improvement, with a special focus on safety and company culture. Completes or assists in input of monthly/quarterly assessments and performance evaluations for the department. Other duties may include scheduling, training, disciplining, and/or processing timekeeping for workers. Ensures work and safety procedures are followed with a special focus on Company culture. Ensures quality and customer satisfaction at the site.

Typical Responsibilities

1. Performance Management. Ensure work is performed in accordance with the contract’s statement of work and in compliance with Company policies and procedures, applicable laws and regulations, customer requirements, and quality and safety standards. Provide a safe environment for all workers and customers. Ensure SDS (Safety Data Sheets) book is organized and current. Follow and enforce OSHA (Occupational Safety and Health Administration) regulations. Complete incident and/or accident reports in accordance with Company policies. Take preventative and corrective action as needed. Conduct safety training, inspections, and ensure workers utilize Personal Protective Equipment (PPE) as required. Develop, modify, and complete paperwork as needed and/or required. Support PM (Project Manager) (Project Manager) in all needed tasks.
2. Commissary Support Observe, direct, and/or assist crew in completing contract required tasks. Ensure shelves are efficiently stocked and rotated. Clean, sanitize, and restock bathrooms including sweep & mop Job Description – Supervisor Commissary floors, sinks, toilets, glass & mirrors, stall walls, stainless steel. Vacuum, sweep, mop floors and stairs. Empty all trash cans and replace liners, clean receptacles, as necessary. Maintain and organize chemical and equipment storage areas in a clean, organized, and safe manner. Clean, sanitize, and restock communal areas and break rooms including sinks, countertops, microwaves, coffee makers, and refrigerators in break rooms. Dust and clean office desks and furniture that are not cluttered. Clean windowsills and windows.
3. Quality Assurance. Maintain quality standards. Complete regular inspections. Meet regularly with contracting customers and building occupants as needed. Promptly correct any deficiencies and rectify any customer complaints. Relay pertinent information to workers about any updates or changes to the contract in a timely, accurate manner. Communicate with PM about contractual requirements before changing processes. Assist in the Government nightly inspections. Perform nightly meat room and shelf inspections prior to Government inspections.
4. Client and Staff Development (Operations Work/Job Skills): Meeting the needs of clients and staff while fulfilling contract obligations. Apply techniques for working with individuals with disabilities in the workplace. Support crew members by providing timely and thorough training and feedback. Oversee new worker training and ongoing training for all members of the crew. Work with a team to help them develop job skills and work/behavior skills which may help them achieve the highest level of independence possible. Complete monthly/quarterly client assessments.
5. Effective Leadership. Supervise all site positions, ensuring work is performed according to the contract’s statement of work, company policies, and procedures. Communicate client, employee and customer issues to Project Manager and make recommendations for correction and/or discipline. Encourage effective outcomes and accountability. Communicate job expectations; motivate, coach, and counsel employees. Build an effective company culture that embodies our Company values to achieve optimum performance levels and achieve goals and objectives.

Requirements:

Education: High School Diploma or G.E.D.

Experience: Minimum of 1 year of retail, grocery, or convenience store environment or department manager experience and at least 1 year in a supervisory or training role.

Communication: Solid oral and written communication skills required.

Computer Skills: Basic Microsoft Excel, Word, and Outlook

Background Checks: Must pass criminal background check. Must pass various State and Federal registry checks.

Must pass DCFS Abuse and Neglect Tracking System check.

Driving: Must pass driving history check and Company policy criteria. Must maintain a valid driver’s license and be 21 or older to drive. Company travel using personal insured vehicle is not required.

PHYSICAL DEMANDS

• Sitting Occasionally sitting in the normal course of office-sedentary type work.
• Standing Frequently standing, walking, bending, squatting, reaching, and twisting while stocking and inspecting.
• Hearing, Speaking Frequently listens and speaks with managers, clients, and employees to communicate instructions, exchange feedback, conduct meetings and communicate regarding contracts.
• Continually visually alert to monitor employee and client actions, the janitorial equipment, and the area where work is performed to maintain safety and complete stocking and janitorial service duties.
• Frequently using hands in grasping, lifting, carrying, wiping, filing, balancing, and squeezing.
• Frequently bending, reaching, and twisting; occasionally climbing stairs and/or ladders squatting, and kneeling to clean, dust, inspect, remove trash, sweep, and mop. Lifting Frequently lifting, carrying, and pushing or pulling up to 75 pounds of cases, binders, files, mop buckets and/or trash barrels. Assists in team lifting

BENEFITS

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance
• Short Term Disability
• Paid Time Off (Vacation, Sick & Holidays)
• 401K

EOE Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.