Job Description

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The Code Enforcement Supervisor oversees, supervises, monitors, and evaluates all code enforcement activities for the Department. Ensures accuracy, provides assistance and education, and assigns, reports, and supervises Code related work.

Code Compliance Department: Trains and supervises staff in department procedures, state laws, local ordinances. Provides verbal and written information to citizens regarding code compliance procedures, related laws and complaint resolution. Evaluates supervised personnel in writing, and makes recommendations for hiring, disciplinary action, and dismissal. Develops and implements new programs and concepts designed to improve the field programs. Trains staff to issue citations in the safest, most effective and efficient manner, and to interpret the City and state codes to the public. Reviews documentation of work performed by subordinates.

Essential Functions

1 Supervises, oversees, and monitors the daily operations involved in code compliance and enforcement; assigns work, monitors inspections, tracks and documents personnel time, and maintains updated software; evaluates, monitors, and reviews the quality of work performed and ensures compliance with regulatory agencies.

2 Implements plans, schedules, and assignments; determines objectives needing emphasis; recommends or adjusts work priorities, project schedules, resources, and work plans as required.

3 Gives advice, counsel, instruction, and identifies routine training needs for code compliance staff; provides knowledge and expertise on inspection procedures, state laws, local ordinances, code violation procedures, and other code enforcement activities; ensures appropriate internal controls are in place and regularly evaluates staff and provides performance feedback.

4 Prepares monthly reports for assigned departments, audits and evaluates case files, determines overdue files, and evaluates progress.

5 Participates in staff and personnel management; reviews applications, participates in hiring processes, oversees training, resolves personnel conflicts, and approves payroll.

6 Creates and develops strong training and educational materials for new Officers; creatively and efficiently teaches new recruits to ensure highest quality of code enforcement and compliance activities.

7 Performs any and all other work as needed or assigned.

Knowledge and Skills

1 Knowledge of municipal, state, and federal regulations.

2 Knowledge of inspection protocols, policies, and procedures.

3 Ability to determine code violations and suggest corrective action.

4 Ability to issue citations and communicate with various individuals

5 Ability to interpret, educate, and apply regulations to correct compliance issues.

6 Ability to use computer programs, software, and equipment.

7 Ability to provide calm, professional, and excellent customer service.

8 Ability to manage time and complete multiple tasks.

9 Communicating effectively verbally and in writing

10 Establishing and maintaining effective working relationships.

Minimum Qualifications:

EDUCATION:

• High school diploma or GED.

EXPERIENCE

• Four (4) years of experience interpreting and enforcing codes and ordinances, investigating code violations and/or issuing citations.

AND

• Two (2) year lead work and/or supervisory responsibilities. (This experience may be included in the required experience listed above.)

EQUIVALENCY:

• An associate degree (or higher) in any field plus two (2) years of the required experience including two (2) year of the stated lead work and/or supervisory responsibilities will meet the education and experience requirements.

LICENSES

• Valid and current driver's license with good driving record.

• Valid State of Texas Code Enforcement Officer License issued by the Texas Department of Licensing Regulation (TDLR)

OTHER REQUIREMENTS:

• Availability to work varying shifts including nights, weekends and holidays.

PREFERENCES:

• Effective oral and written communication skills.

• MS Word/Excel or similar software skills.

• Ability to prepare reports.

• Ability to testify in court.

• Ability to deal effectively with the public.

• Spanish/English bilingual skills a plus.

Salary Range

$27.45 - $32.58

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.